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Florida Fine Cars Miami

Miami, FL

5.0
4,213 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,213 reviews

March 17, 2019

Amazing experience Sam is the best! He made my dreams come true I got the car I’ve Always wanted. He’s such a nice guy felt like family the day of speaking. So professio More

by Jayman23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Nicolas Jr
Mar 21, 2019 -

Florida Fine Cars Miami responded

Jayman23, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Samuel was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

March 13, 2019

Magnificently Superb Service Took me a little while to find the right place to acquire a car, every where that I went wasted mine and their time after guaranteeing me approval. As More

by Davidson_zane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ebeid , Kristopher March
Mar 14, 2019 -

Florida Fine Cars Miami responded

David_zane, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Kris and Ahmed was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

March 13, 2019

Car loan I had great experience working Terrell very helpful and hands on. He did a great job giving me the break down on the 3 cars I like More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Florida Fine Cars Miami responded

Jose, Thank you for your kind words! Can’t wait to help you and fam in the near future! Here to assist at any time!

March 09, 2019

We in here He Was Very helpful He Got Everything I Asked For Terrell Stephenson he calmed my worried and got me into a car that fit my situation. Thanks. More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2019 -

Florida Fine Cars Miami responded

Monique, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need and want in a vehicle by providing the best customer service and most transparent process possible. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Congratulations on the new vehicle and Enjoy!!

March 07, 2019

Escaping The Headache Terrell Stephenson was great. He was patient. Helped me get into my new escape with no hassle or headache. The whole process was smooth thanks a bunch More

by GUERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2019 -

Florida Fine Cars Miami responded

Guerlin, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Terrell was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

March 07, 2019

Amazing This dealership was top notch! Brandon went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and More

by Nicole123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Human Resources
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Swazey, Marco Portocarrero, Bernard Frierson
Mar 09, 2019 -

Florida Fine Cars Miami responded

Nicole123, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Terrell was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

March 06, 2019

Florida Fine Cars Experience Ok so with this review I will be as detailed as I can be. First I was very hesitant on going to a car dealership due to being denied by a lot of other More

by shanice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2019 -

Florida Fine Cars Miami responded

Shanice, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Terrell was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

March 02, 2019

Purchasing a Car I want to give a really good review based of my experience at Florida Fine Cars... my sales Rep Terrell Stephenson was really great and honest regardl More

by Fredajo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Florida Fine Cars Miami responded

Fredajo44, Wow, thank you so much for the amazing review and recommendation! We are pleased to see that your purchase experience with Terrell Stephenson was phenomenal as this is the true Florida Fine Cars experience. Smooth, easy, transparent and stress-free is what we like to deliver to all our customers. We hope you enjoy your new vehicle and look forward to assisting you and your friends and family soon for your next vehicle purchase. Congratulations and Enjoy!

February 28, 2019

Great job!!! They have a really good team.samuel did a great job from start to finish as well as the finance team which went above and beyond.so our over all exper More

by Melissamc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Nicolas Jr
Mar 04, 2019 -

Florida Fine Cars Miami responded

Melissamc, Thank You so much for taking the time to share your experience with us. We are so happy to hear that Samuel Nicolas was able to provide great customer service. Here at Florida Fine Cars we stand side by side with every customer thru out the entire process and provide the most transparent experience possible. We truly appreciate you as a customer and the opportunity to earn your business. Enjoy your new vehicle! Welcome to the family!

February 28, 2019

Service and Salesman The dealership is great but Brandon was absolutely amazing ! I would definitely recommend Florida fine cars but make sure you see Brandon. He’s really More

by Daniellesimone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Swazey
Mar 04, 2019 -

Florida Fine Cars Miami responded

Daniellesimore, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Brandon was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

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