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Florida Fine Cars Miami
Miami, FL
4,464 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,464 reviews
May 06, 2020
Jesse at Florida fine cars in Miami was amazing at helping me chose the right car for my budget and credit score. Highly recommend him! helping me chose the right car for my budget and credit score. Highly recommend him! More
by Lorena.chavez2
May 05, 2020
Excellent customer service the whole staff was friendly, my sales man was Brandon he made my car buying experience one to remember.smooth and easy process. my sales man was Brandon he made my car buying experience one to remember.smooth and easy process. More
by Denisewalker6695
Employees Worked With
Brandon Swazey
May 04, 2020
Purchased my car from Brandon A in January and I’m still loving my bmw it’s everything I always wanted. Just wanted to make sure I bought a good car before I leave my review. You past the test Brandon. loving my bmw it’s everything I always wanted. Just wanted to make sure I bought a good car before I leave my review. You past the test Brandon. More
by Rara
Employees Worked With
Brandon Swazey
May 03, 2020
Fabrice was very Attentive. Fast service, and paid attention to detail and made sure the customer is always right. Took care of me and didn’t take a long time attention to detail and made sure the customer is always right. Took care of me and didn’t take a long time More
by michaelsterling0116
Employees Worked With
Other Employees :
Brandon Swazey, Diego Montero , Fabrice Desire
May 03, 2020
Awesome service, What I respected most was the willingness to let me sleep on the deal instead of pressure to buy on the spot. Truly respectable. Thanks Florida Fine Cars, and thank you Fabrice willingness to let me sleep on the deal instead of pressure to buy on the spot. Truly respectable. Thanks Florida Fine Cars, and thank you Fabrice More
by jeffersonjacob14
Employees Worked With
Fabrice Desire
May 02, 2020
I had a really great experience at this dealership. My sales person Agustin was really helpful and informative, I would highly recommend him. Thank you guys very much. sales person Agustin was really helpful and informative, I would highly recommend him. Thank you guys very much. More
by Briannajeanty
Employees Worked With
April 24, 2020
Terrell Stephenson is the best at what he does!! If he say he gone help then that’s exactly what he’s going to do. #iCanGetYouDriving say he gone help then that’s exactly what he’s going to do. #iCanGetYouDriving More
by mhcolson20
Employees Worked With
April 18, 2020
Terrell Stephenson helped me out. Quarantine and all he still made it happen. Went above and beyond with getting my son his dream car. Thank you. He’s unbelievable. I would definitely recommend him if you’ still made it happen. Went above and beyond with getting my son his dream car. Thank you. He’s unbelievable. I would definitely recommend him if you’re getting a car. #AskForTerrell #iCanGetYouDriving More
by 954ChargerMom
March 30, 2020
Seamless transaction despite COVID-19 disruption What should you do when a car purchase needs to be made, but "social distancing" has become the norm? I can strongly recommend Florida Fine Cars and S What should you do when a car purchase needs to be made, but "social distancing" has become the norm? I can strongly recommend Florida Fine Cars and Sales Representative Jesse Fettig. I previously enjoyed my experience with this dealer, but that was during normal times. Jesse Fettig and I worked the entire deal using text messages, email and a few telephone calls to fine tune the details. He was not just the consummate professional, but his people person skills, communication skills and ability to handle a complex transaction, essentially in a virtual setting, were incredibly beneficial. I handle many complicated matters as a result of my career. I am always impressed when I come across someone who has these positive attributes. From the beginning of the process, when the vehicle was selected through the website, to the conclusion, when the vehicle was timely delivered on a flatbed truck, every step was streamlined. Jesse Fettig exhibited the polish that frankly does not exist often enough. I look forward to one day meeting him in person and shaking his hand. For now, I am confident that he is on to his next customer, who will be lucky to have him. Best, Richard C. More
by Richard
Employees Worked With
Evans Colin, Jesse Fettig
March 29, 2020
excellent service, profesional., thanks for your helped. i will recommend this place with my friends. Speak English and Spanish. Happy and i dont have any complaint i will recommend this place with my friends. Speak English and Spanish. Happy and i dont have any complaint More
by Denise
Employees Worked With
Thiago Maraccini, Nagibe Mejia
