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Florida Fine Cars Miami
Miami, FL
4,174 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,174 reviews
October 13, 2018
Excellent car buying experience Salesman was a pro. Once he understood what we were looking for he took us straight to what we were looking for and we drove out with our car. No wais Salesman was a pro. Once he understood what we were looking for he took us straight to what we were looking for and we drove out with our car. No waisted time, no hassles. More
by 12345
Employees Worked With
Adam, Gustavo Aviles
October 13, 2018
Great Me and my family went in to buy a car. They let us test drive our two top picks. When we decided to buy one, they actually helped and try for us to ge Me and my family went in to buy a car. They let us test drive our two top picks. When we decided to buy one, they actually helped and try for us to get approved to get a car. We spent 7 hours in the dealership and these guys didn't give up on us until we were able to take the car home with us and helped get us get full warranty on our new car. These guys were awesome. Helping out a hardworking family in need of a family car. More
by Pmartinez90
Employees Worked With
Adam , Anthony Sicilia, Marck Malary
October 13, 2018
Brandon Swazey is the go to! Whether you have knowledge or not, good or bad credit, you will be accommodated. Brandon Swazey is a great worker and I will definitely recommend Whether you have knowledge or not, good or bad credit, you will be accommodated. Brandon Swazey is a great worker and I will definitely recommend More
by Jdenis123
Employees Worked With
Brandon Swazey
October 12, 2018
Second Time Around This is my second car from Florida Fine Cars, and as a repeat customer I can already tell that I’ll be back for a third one. Marck my sales rep was ex This is my second car from Florida Fine Cars, and as a repeat customer I can already tell that I’ll be back for a third one. Marck my sales rep was exceptionally phenomenal, very patient guy, very humble, even though I was indecisive about what car to get he still took his time showing me different makes and model and went over their differences and similarities, options and features until I found the one I really like. What really blew my mind is that It was past 9pm, I said sorry for keeping you here so late, he replied “I’m here to help you whether or not you’re buying a car”, that was breathtaking to me, cause usually dealers wants to throw you out once they realize that you’re not an easy one. Marco what can I say about him, I took him through hell and back but at the end he made sure that I was happy with my payment. Thank you very much, Florida Fine Cars will definitely see me again in a few years. More
by Pretty Risa
Employees Worked With
Marck Malary, Marco Portocarrero
October 12, 2018
Eduardo Acosta The experience has been awesome . The sales rep , Eduardo, has shown a great deal of knowledge . He' s been very professional . I highly recommend him The experience has been awesome . The sales rep , Eduardo, has shown a great deal of knowledge . He' s been very professional . I highly recommend him to friends and family for future deal . More
by jesusargudin65
Employees Worked With
Eduardo Acosta
October 11, 2018
Exepcional Service From the beginning to the end of the deal Sales pero. Eduardo Acista was really professional al and helpful with all details about the car and purchas From the beginning to the end of the deal Sales pero. Eduardo Acista was really professional al and helpful with all details about the car and purchase process. More
by Armandobarrera38@ymail.com
Employees Worked With
Eduardo Acosta
October 11, 2018
Anthony was AMAZING! I inquired about a vehicle online and Anthony contacted me promptly. When I arrived at the dealership he had the vehicle out front and ready for me. H I inquired about a vehicle online and Anthony contacted me promptly. When I arrived at the dealership he had the vehicle out front and ready for me. He went above and beyond and has excellent customer service skills and answered all of my questions and concerns. I would recommend him to ANYONE who needs to purchase a car you will be more than happy. Purchasing a car can be quite a process and he made it fun! More
by Desirelis
Employees Worked With
Anthony Sicilia
October 10, 2018
Excellent Customer Service Marck was a consummate professional. He took his time to explain all the details regarding the transaction. Marck ensured all areas were covered and Marck was a consummate professional. He took his time to explain all the details regarding the transaction. Marck ensured all areas were covered and at no point did we feel rushed. I would definitely recommend him to friends and family. More
by Bmwowners
Employees Worked With
Marck Malary
October 10, 2018
Good customer service I wanted to give myself something special as a birthday gift so I said why not a car as I walk into Florida find car I meet Samuel he is very friendly I wanted to give myself something special as a birthday gift so I said why not a car as I walk into Florida find car I meet Samuel he is very friendly he have a nice smile and he's very patience he helped me in so many ways that I don't even think I have the patience to even do even though I left and I came back he make sure I find the right car that was affordable and that I would love I purchased a Chrysler 200 and I must say I was very lucky to have him as my sale person, if anybody wants to buy a car make sure you go see Samuel he is very nice he will work with you he will make sure that you got something affordable and he will make sure that it's the price that you like, so i must to Samuel hat you did a very good job and you made me so happy, thank you for helping me find the right car for my birthday gift. More
by Niese
Employees Worked With
Samuel Nicolas Jr
October 10, 2018
Terrell Man we came in not knowing what to get. And Terrell helped us find the perfect vehicle. So happy with the new car for me and my family. Thank you so m Man we came in not knowing what to get. And Terrell helped us find the perfect vehicle. So happy with the new car for me and my family. Thank you so much. More
by Flofine
Employees Worked With
