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Florida Fine Cars Miami

Miami, FL

5.0
4,174 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,174 reviews

September 01, 2018

Floridafinecars Thanks floridafinecars for the best experience when it came to purchasing my first car everyone was friendly in full of energy had a great time More

by Willike4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Sep 03, 2018 -

Florida Fine Cars Miami responded

Willike4, Wow, Thank you so much for the glowing review of our store! Your kind words mean the world to our employees who work hard every day to make each interaction with customers an excellent one. Congratulations on your new vehicle and welcome to the family!

September 01, 2018

Excellent customer service Excellent service , Anthony Sicilia was a great help. He was very patient helping us find the right car. Definitely coming back to see him for my next More

by Khalidhamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia
Sep 03, 2018 -

Florida Fine Cars Miami responded

Khalidhamed, Thank you for your review and your valuable time to do so. We appreciate your feedback and kind words for Anthony Sicilia. Anthony is surely an elite of this industry and whose main goal is to keep it transparent and simple for a no stress process. We hope to assist you and your family in the near future. Enjoy!

September 01, 2018

Very pleasant! Marck M. was very calm and patient and informative when helping us chose our car. He answered all our questions and everything ran smoothly. The staff More

by Cr1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica (insurance), Jose , Marck Malary
Sep 03, 2018 -

Florida Fine Cars Miami responded

Cr1062, Wow, Thank you so much for the glowing review of our store! Your kind words mean the world to our employees who work hard every day to make each interaction with customers an excellent one. Congratulations on your new vehicle and welcome to the family!

September 01, 2018

Terrell I was really skeptical about going to a dealer. So I searched for someone that looked honest to work with. Thank god I stumbled acrossTerrell Stephens More

by ChargerBoy305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Florida Fine Cars Miami responded

ChargerBoy305, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Terrell was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

September 01, 2018

Terrell was such a great shoot. Terrell Stephenson was my salesman. He helped me out when I really needed it. Words can’t begin to explain how awesome Florida Fine Cars is. Thank you More

by RockyTheGreatFFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Calixto III, Rex Meyers, William Hasson
Sep 03, 2018 -

Florida Fine Cars Miami responded

RockyTheGreatFFC, Thanks so much for such an amazing review! We appreciate you taking the time to share your feedback. We are thrilled to hear that Rex, Terrell, Eduardo, and William were huge assets in purchasing your new vehicle. Here at Florida Fine Cars, we strive to give every customer great customer service and a transparent process for a smooth and easy transaction. We hope to assist you and your friends and family in the future! Congratulations and Enjoy!!

September 01, 2018

Florida Fine Cars Came in with 2k and the urge to make a fair deal. This place gave me that. I didn’t expect the process to be so quick and easy. The finance department More

by ChevyMan305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Calixto III, Rex Meyers, William Hasson
Sep 03, 2018 -

Florida Fine Cars Miami responded

ChevyMan305, Wow! Thank you so much for such a marvelous review! We are so happy to hear that William, Eduardo, Terrell, and Rex were able to provide you with everything you needed and was able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

August 30, 2018

Great 1st time experience Just got my C250 today and I'm fully satisfied with my car. The staff were really helpfull and kind especially Marck and Adam. Great costumer service, More

by Nezbt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Stern, Marck Malary
Aug 31, 2018 -

Florida Fine Cars Miami responded

Nezbt, Wow! Thank you so much for such a marvelous review! We are so happy to hear that Marck and Paul were able to provide you with everything you needed and was able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

August 30, 2018

The Best Dealing with Anthony Sicilia was the best experience ever! Definitly recommending Florida Fine Cars to family and friends! He had so much patience I c More

by Mrssicilia0114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sicilia
Aug 31, 2018 -

Florida Fine Cars Miami responded

Mrssicilia0114, Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service. We appreciate your feedback and are pleased that your purchase experience with Anthony was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!

August 29, 2018

Thanks Florida fine Cars Thank you Marck thank you Jose for making this a very good first time experience I will definitely recommend Florida Fine Cars to friend and family. More

by Mate Dancs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Finance, Marck Malary
Aug 31, 2018 -

Florida Fine Cars Miami responded

Mate Dancs, Thank you for taking the time to leave us a positive review! Our team strives for excellence when it comes to helping our customers find exactly what they need. We appreciate you as a customer and appreciate you giving us the opportunity to earn your business. Hope to see you again in the near future.

August 28, 2018

Good services They were very helpful they made shopping for a new car a pleasure i will most definitely recommend this place to my friebds and family More

by Marie62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marck Malary
Aug 28, 2018 -

Florida Fine Cars Miami responded

Marie62, Wow! Thank you so much for such a marvelous review! We are so happy to hear that Marck Malary was able to provide you with everything you needed and was able to provide great customer service. We appreciate you for choosing Florida Fine Cars as we recognize that you had many different dealers to choose from. We hope to be able to assist you and your friends and family in the near future. Congratulations and Enjoy!!

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