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Florida Fine Cars Miami
Miami, FL
4,179 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry.
Our mission:
To provide an exceptional client purchase and ownership experience.
Our customer service promise:
At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time!
How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 8:00 PM
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Showing 4,179 reviews
September 03, 2017
Matthew was awesome He did what a sales man should do by giving a through description of vehicvehicle which was excellent Matthew heroux was a pleasure to work with He did what a sales man should do by giving a through description of vehicvehicle which was excellent Matthew heroux was a pleasure to work with More
by Andree64
Employees Worked With
Matthew Heroux
August 24, 2017
Excellent customer service! From the first phone call to handing over the keys, the entire car buying experience was outstanding! Augustin was patient and knowledgeable and made From the first phone call to handing over the keys, the entire car buying experience was outstanding! Augustin was patient and knowledgeable and made the experience "painless"! Highly recommend! More
by optima
Employees Worked With
August 13, 2017
They have nice vehicles reasonable price The staff is friendly and professional.I would recommend anyone looking to purchase a used quality vehicle. Company seem very organized and make car b The staff is friendly and professional.I would recommend anyone looking to purchase a used quality vehicle. Company seem very organized and make car buying easy. More
by Carbuy
Employees Worked With
Marcial Ferreira
August 06, 2017
Very understanding and professional. Me and my wife came into the dealership not knowing that we were going to be approved for a car loan because my credit score is very low, And we also Me and my wife came into the dealership not knowing that we were going to be approved for a car loan because my credit score is very low, And we also had only $1,000 for a down payment. Our sales man (Glenn) made sure we had a comfortable and pleasant experience. He made us feel like family. He provided so many options to choose from and he was patient and kind. The car we bought is perfect for our family. Thank You Glenn for over exceeding our expectations. More
by Acquanetta Ruffin
Employees Worked With
Glenn Hall
August 05, 2017
Car buying The sale person was friendly, courteous and knowledge. He took time to answer my questions. He made me feel comfortable. He sold me the car I wanted t The sale person was friendly, courteous and knowledge. He took time to answer my questions. He made me feel comfortable. He sold me the car I wanted to buy. More
by garycopee
Employees Worked With
Jose Acosta
August 03, 2017
Perfect experience The dealership is the best, i live in Chicago and went there just to buy my car, 100% best prices on the market across the US, very good people if you The dealership is the best, i live in Chicago and went there just to buy my car, 100% best prices on the market across the US, very good people if you go there and want to make the best deal ever just ask for KIKO, he is the man... More
by Mrcko
Employees Worked With
Kiko Tasevski
August 01, 2017
Excellent Salesman Terrel was absolutely amazing a clear professional and very knowledgeable about the vehicles and the process... he made me feel at home! I w Salesman Terrel was absolutely amazing a clear professional and very knowledgeable about the vehicles and the process... he made me feel at home! I will recommend Terrel to many of my peers,family and friends !!! More
by Billions305
Employees Worked With
July 22, 2017
Greatest car buying experience I bought a car for my son from Randy Fernandez and boy he went above and beyond to make me happy and make sure any issue we had got resolved I bought a car for my son from Randy Fernandez and boy he went above and beyond to make me happy and make sure any issue we had got resolved More
by I'mthatguy23
Employees Worked With
Randy Fernandez
July 18, 2017
Amazing Service Florida Fine Cars always gives me the best service every single time I go there. Tyrone Thompson is the best sales professional. He always gets me wha Florida Fine Cars always gives me the best service every single time I go there. Tyrone Thompson is the best sales professional. He always gets me whatever I want. If Tyrone can't do it then it just can't be done. FFC is the best and will always get my service. More
by KerryAnn Campbell
Employees Worked With
Tyrone Thompson
July 11, 2017
The 2nd Time was a CHARM!! The follow up effort made by FFC to remedy past experience was highly appreciated... I worked with a AN AWESOME TEAM and this experience was what car The follow up effort made by FFC to remedy past experience was highly appreciated... I worked with a AN AWESOME TEAM and this experience was what car buying should be...effort!! More
by Regina9885
Employees Worked With
Peter , Daniel Rangel
