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Florida Fine Cars Miami

Miami, FL

Overview
Employees
Reviews
Vehicles
5.0
4,258 Reviews
Florida Fine Cars of Miami, Hollywood and West Palm Beach has positioned itself as the number one provider of luxury cars at an affordable cost to benefit all of our customers with the ultimate goal of making your buying experience a non-stress event. Founded in 1993, We understand that quality in products and customer service are the keys to good business. We are a much larger company today than we were then. With this increased size comes the challenge of keeping a close and informal relationship with our customers. This "small company" behavior still characterizes Florida Fine Cars and is one we will continue to cultivate. Following the best practices in business, we deliver prompt, courteous, and reliable service. Our founders and presidents are recognized as thought leaders in customer service and delivering quality, luxury products in the industry. Our mission: To provide an exceptional client purchase and ownership experience. Our customer service promise: At Florida Fine Cars we provide a FAIR, RESPECTFUL, and EFFICIENT service to all of our customers every time, all of the time! How well are we doing with this mission and promise? Our client loyalty and business growth tells the story. We have gone from 10 loyal staff members to over 200! Our company continues to grow every year and we have over a 90 percent customer retention rate. We are not just another dealer! Florida Fine Cars is committed to becoming your choice of vehicle consultant by continuously adding value to the way you choose your personal transportation. You are welcome to visit us at any of our three locations or just click on our inventory page to see some of our pre-owned and off lease vehicles.
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21151 NW 2nd Ave

Miami, FL

33169

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Showing 4,258 reviews

May 14, 2025

DO NOT BUY FROM THIS DEALERSHIP! ! They will tell you whatever you want to hear to make the sale. We purchased two cars for export to the Caribbean and was told lie after lie. The More

by donhebert
Recommend Dealer
No
Employees Worked With
Karla Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Florida Fine Cars Miami responded

Florida Fine Cars appreciates the opportunity to address the customer’s concerns. As stated in the signed purchase agreement, all vehicles sold by Florida Fine Cars are sold “AS IS.” The customer received a Carfax and AutoCheck reports detailing the vehicles history. Regarding the spare key, the customer was informed—both via text and voice note on two separate occasions—that most used vehicles typically come with only one key. If additional keys are available, they are provided. In this case, the spare key for the RAV4 was promised and will be provided as agreed. The customer's claim that the vehicle is different from the one purchased is entirely unfounded. All vehicle details are thoroughly verified and documented prior to approval for export, ensuring full accuracy and compliance with the shipping requirements. Reviewing all our records including all text messages this is the first time any issue involving warning lights has been brought to our attention. At the time the vehicle was picked up by the transportation company, no warning lights or issues were reported.

May 31, 2025 -

donhebert responded

Thank you for the response and the spare key for the RAV4 will be greatly appreciated. I fully understand that the vehicle was sold as is and I signed off on that. The problem lies in the fact that the salesperson knew I was unable to come view the vehicle and so I asked her specific questions on the condition and she assured me that all was in working order. Upon receiving the vehicle the tire was flat and I had to get it repaired to be able to drive it away, one headlight and side light are not working, one brake light is not working, passenger door was scraping against the frame when opened, the amount of rust on the engine parts and bolts is very suspect and perhaps a sign of flood damage, and a week after I got it a warning light came on my dash saying "Drive-Start Control Malfunction, Visit your Dealer" and I could no longer downshift or put it into 4WD. So yes, I am disappointed and angry at your salesperson telling me everything was in working order. I'm sure you would be disappointed as well. I have an appointment next week at the dealer to look into the warning light, I just spent $250 to get the door adjusted so it opens, and I have yet to price out the replacement of the lights. So yes, I would appreciate a bit of a refund to help with these unexpected expenses. Hoping you do the right thing and compensate me for the mistruths that were said. Finally, let me know what info you need to send the extra key for the RAV4. Thank you

Jun 04, 2025 -

donhebert responded

In addition I brought my truck into the local Toyota dealership for a checkup and maintenance. I new need a new battery, new brakes and rotors, front end alignment, and new filters. Also, 4 lights are out but I don't want to pay dealership prices to replace. The rust on the rotors and rust on the engine might be an indication of exposure to salt water, hoping that's not an issue moving forward.

May 13, 2025

Jesse Marrero gave me a really great experience. He helped me me get the best deal. I will keep sending him my friends and family More

by etarrago2689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for sharing your experience! We’re so glad to hear that Jesse Marrero provided you with a great experience and helped you get the best deal. We truly appreciate your trust and look forward to helping your friends and family in the future!

May 12, 2025

Karla Taylor gave one of the best deals for my 2023 Nissan Frontier. Really nice person, enthusiastic and hardworking woman. 10000% recommend her More

by hrmaciasram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for your amazing feedback! We're thrilled to hear that Karla Taylor provided you with such a great deal on your 2023 Nissan Frontier. Her enthusiasm, hard work, and dedication truly make a difference. We appreciate your 10000% recommendation and look forward to assisting you again in the future!

May 11, 2025

Karla Taylor was very knowledgeable, honest and attentive. We purchased a cargo van for our business and we will be back for more vans in the future. She went the extra mile for us. I can’t recomme More

by Ovielectrical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for your wonderful feedback! We’re thrilled to hear that Karla Taylor provided you with exceptional service and went the extra mile to help you find the perfect cargo van for your business. We truly appreciate your recommendation and look forward to assisting you again with more vans in the future!

May 09, 2025

Karla Taylor sold me a wonderful Mercedes S-Class. She worked very hard on this deal, she went above and beyond. She was amazing and great with communication. More

by kerry33161
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for your fantastic feedback! We're so pleased to hear that Karla Taylor went above and beyond to help you find the perfect Mercedes S-Class. Her dedication to providing excellent service and communication truly stands out. We appreciate your trust and look forward to assisting you again in the future!

May 09, 2025

Leo Rivera thanks for mi new truck and so happy and no wife to thank More

by Tjplatinum77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for your feedback! We're so glad to hear that Leo Rivera helped you find your new truck and that you're happy with your purchase. We appreciate your trust and look forward to assisting you again in the future!

May 09, 2025

Leo the sakes man was great. Uilia was very informative with the finance portion. Serge gave me some great information and will be in contact with me More

by joysmith2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for your wonderful feedback! We’re glad to hear that Leo, Julia , and Serge provided excellent service and made your experience informative and smooth. We appreciate your kind words and look forward to staying in contact with you. If you need anything in the future, don’t hesitate to reach out!

May 09, 2025

The dealership was fantastic and took care of all of my needs. Leo was great! More

by moses.johnson14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Florida Fine Cars Miami responded

Thank you for your kind words! We’re thrilled to hear that Leo and the team took great care of all your needs. We truly appreciate your feedback and look forward to assisting you again in the future!

May 07, 2025

leo rivera gracias or mi nuevo venice area recommended para toda mi famous friends so hay More

by bryan.almora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2025 -

Florida Fine Cars Miami responded

¡Muchas gracias, Bryan! Nos alegra muchísimo saber que Leo Rivera te ayudó con tu nuevo Venice. ¡Felicidades! Agradecemos tu recomendación y nos encanta que quieras compartir tu experiencia con tus amigos y familia. ¡Aquí estaremos siempre que nos necesiten!

May 05, 2025

Pedro helped me get my 2022 GLC I love it and his service was the best. More

by mspjohnson101
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez-Sylva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Florida Fine Cars Miami responded

Thank you for sharing your experience! We're so happy to hear that Pedro helped you get your 2022 GLC and that you love it. We're glad to know his service was top-notch. Enjoy your new ride, and we look forward to assisting you again in the future!

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