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Folsom Lake Ford

Folsom, CA

4.8
1,822 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,822 reviews

May 29, 2024

Great service by Renee! Car arrived in perfect condition and right on time. Really great job by Folsom Ford More

by DONALD.CARANO
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Folsom Lake Ford responded

Thank you, Donald, for the glowing review of the service you received from Renee at Folsom Lake Ford. I appreciate your feedback and am thrilled that your car arrived in perfect condition and on time. I look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

Friendly and quick service and even spent some time on a question I asked that did not deal with the service I was getting at the time. More

by lambherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your positive experience with us. I am thrilled to hear that you appreciated our friendly and quick service at Folsom Lake Ford. Going above and beyond to address your questions is all part of the exceptional customer service I aim to provide. I look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

Very friendly people in all areas. You can tell they pride themselves on delivery top-notch service. More

by LISAANNSCOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for your positive feedback! At Folsom Lake Ford, I strive to provide top-notch service to all our customers. I'm glad you had a friendly experience with us. I look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 29, 2024

James was fantastic! He kept me informed and took care of me and my vehicle More

by mark@ismrep.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience at Folsom Lake Ford! I'm thrilled to hear that you felt well taken care of and informed throughout your visit. I appreciate your kind words and look forward to welcoming you back in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2024

Folsom Lake Ford appears to be very knowledgeable about the F-150 Lightning EV. I've heard many horror stories about anti-EV service departments and dealerships not knowing. They did my 10,000 mile service More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience, Charlie! We're thrilled to hear that you had a great visit with us at Folsom Lake Ford for your service needs. It's wonderful to know that you found our team knowledgeable and that you enjoyed exceptional service for your vehicle. We appreciate your feedback and your trust in us. Feel free to visit us again or share your experience with others. We look forward to assisting you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2024

Kevin at Fulton Lake Ford was a pleasure to work with. He made the experience smooth and seamless. Showed me everything I needed to know about the truck was honest. I would definitely buy from him again. More

by NEWBAYCONSTRUCTION
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garay
May 31, 2024 -

Folsom Lake Ford responded

Thank you for your positive review! We're glad to hear that you had a smooth and seamless experience with us at Folsom Lake Ford. We appreciate your kind words and your trust in us. We look forward to assisting you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2024

Nazar was very knowledgeable and answered all my questions without pressure to buy. He gave me time and data so that I could make the best decision for myself. More

by WLKERNICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t work anymore listed above
May 31, 2024 -

Folsom Lake Ford responded

Thank you for sharing your positive experience with us, Nick! We're delighted to hear that Nazar provided you with excellent service, answered all your questions, and helped you make an informed decision without any pressure. We appreciate your kind words and look forward to assisting you again in the future at Folsom Lake Ford. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2024

Dave Laughlin, my service advisor, is the reason why I would buy another Ford. He’s very knowledgeable and works with integrity. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Laughlin
May 31, 2024 -

Folsom Lake Ford responded

Thank you, Jerry, for your 5-star review! We are thrilled to hear that Dave made such a positive impression on you during your visit to Folsom Lake Ford. We strive to provide excellent service with integrity, and we are grateful for your kind words. We look forward to welcoming you back and assisting you with your future Ford needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2024

Folsom Lake Ford has great customer service. We've been going to them for over 25 years. Kevin Garay, internet sales professional, assisted us in our last purchase. I would recommend him as y More

by MH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Garay
May 31, 2024 -

Folsom Lake Ford responded

Thank you for the kind words! We truly appreciate your loyalty and trust in Folsom Lake Ford for over 25 years. It's fantastic to hear that Kevin provided you with excellent customer service during your last purchase. We're grateful for your recommendation and look forward to serving you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 28, 2024

Got the deal done for us with no money down, and the car we wanted More

by STEPHENVANGIESON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Folsom Lake Ford responded

Thank you, Stephen, for choosing Folsom Lake Ford! We appreciate your positive review and are thrilled to hear that we were able to help you get the car you wanted with no money down. We look forward to assisting you with any future automotive needs. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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