Folsom Lake Ford

This is my 4th vehicle we purchased from Folsom Lake Ford. Each time the salesmen were very patient and worked with us to come to an agreement. Anthony our sales consultant was great to deal with. I hig Ford. Each time the salesmen were very patient and worked with us to come to an agreement. Anthony our sales consultant was great to deal with. I highly recommend this dealership, their an outstanding place to purchase and have your new Ford serviced. More

I was able to make an appointment for my Ford Explorer on a day that was convenient for my schedule. a day that was convenient for my schedule. More

Always great service. Why 15 word minimum. Jim is a great guy to work with. I really hate this 15 word minimum on this form STUPID! Why 15 word minimum. Jim is a great guy to work with. I really hate this 15 word minimum on this form STUPID! More

James provided great service and the work was completed in a timely manner. Much appreciated! in a timely manner. Much appreciated! More

Great customer service took extra time to be sure we understood everything about this car understood everything about this car More

Fast and professional service from Folsom Lake Ford as has always been my experience. Thanks! has always been my experience. Thanks! More

Excellent experience! Great salesman very knowledgeable, patient and understanding. The financing experience went quick and was very positive. I would definitely recommend Great salesman very knowledgeable, patient and understanding. The financing experience went quick and was very positive. I would definitely recommend this dealership over any other dealership I’ve had experience with. More

Jason Parks and his office personnel made this purchase very easy for me to understand. The whole process was without stress. very easy for me to understand. The whole process was without stress. More

I've had problems with my stereo since I purchased my F150. It locks up, freezes, blank screen, or shows the backup camera while I'm driving down the freeway. I take video each time so I can show the tec F150. It locks up, freezes, blank screen, or shows the backup camera while I'm driving down the freeway. I take video each time so I can show the tech. When I bring it in, they say they "can't find the problem" then conduct a master reset of the stereo and send me on my way. I've had it looked at several times for the same issue over that last few years. I'm now out of warranty and they won't even look at the SAME issue again unless I pay them. I now have to conduct a master reset on the stereo weekly... with little affect. I would not trust a dealership (that I purchased the truck brand new from) if they won't stand behind their work. More

The salesperson (Marvin) was professional and informative. However, the finance person (Pat) exagerated benefits. For instance, Pat informed us that our insurance company, Geico, would "for sure" informative. However, the finance person (Pat) exagerated benefits. For instance, Pat informed us that our insurance company, Geico, would "for sure" credit up to $15 toward the insurance if we had a anti-theft tracking device installed. Geico actually give $0 credit towards theft devices. Pat also said we didn't have a option for the device because it was already installed. However, the contract states that it is "Optional". The device cost $569.00 + $130 interest over 6 years for something we don't want or need . Although that is a small amount considering the price of the car, we still feel cheated by his deception. He also didn't inform us that we were being charged for the device until the end of the contract when that should have been disclosed as part of the price added to the cost of the car up front. When we asked that the cost be subtracted the dealer said no and offered a free oil change as a compensation for the charge. If consumers are forced to pay fees above the price of the car then that should be included with the price up front. I would not buy a car from this dealer again. More