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Folsom Lake Ford

Folsom, CA

4.8
1,127 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,127 reviews

February 06, 2024

Great Service. Provide me options with savings. The service was fairly fast, I waited in for my vehicle. More

by saahmadzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Folsom Lake Ford responded

We sincerely appreciate your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 06, 2024

Apt for oil change but waited 30 min. And windshield leaking car soaked in water couldn’t do anything without a diagnostic apt which 2 weeks out agreed to reseal windshield did nothing to More

by angiebrodbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy was great for service check in. Was not his fault
Feb 09, 2024 -

Folsom Lake Ford responded

We’d like to thank you for sharing details of your recent experience at our dealership, Angie. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2024

All staff were professional and courteous. Gary Katz on the sales side was amazing to work with. He answered our questions thoroughly and took the time to listen and ask his own questions to h More

by ZWALKER359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz
Feb 07, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 05, 2024

Amazing service top to bottom. Thank you Gary and Jon for making the experience enjoyable! More

by TMORTON3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Katz
Feb 07, 2024 -

Folsom Lake Ford responded

Thank you for this amazing review! We really appreciate your business. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 04, 2024

The Quick Lane Service is the only way to go. The Team in this department is very friendly and courteous! More

by JSTURGES54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Veilleux
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for taking the time out of your day to share your wonderful experience with us. I am delighted to hear you were treated with friendly and courteous service. I hope you will give us the opportunity to help you again whenever it’s time for your next service. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 04, 2024

THEY GOT ME IN AND OUT IN RECORD TIME , GREATLY ENJOYED THAT, JAMES WILLIS WAS GREAT, WILL COME BACK AND SEE HIM WHEN I NEED HIS SERVICES AGAIN More

by RICH.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES WILLIS
Feb 08, 2024 -

Folsom Lake Ford responded

I'm thrilled to receive your positive review, Rich! Thank you for choosing us, and I look forward to serving you again. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 04, 2024

Enjoy dealing with polite and knowledgeable professionals. We had a good experience dealing with the team that listened to our priorities and apprehensions dealing with car dealerships. It turn More

by AFABD530
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2024

Needed an emergency repair to my F-150, FLF took it right in. The part I needed was a week out; they got it in 4 days and had me up and running the next day. Very happy with the service. Long time service cu More

by CRAWFORDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BrigitteCollins
Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2024

I was referred through a friend that bought a truck from there. They had the truck I wanted and worked with me on the price and trade in. Go see Gary Katz he will take care of you. More

by SUKHI DOSANJH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
Feb 08, 2024 -

Folsom Lake Ford responded

I am truly grateful for this awesome review! I am thrilled that Gary was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the customer service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

February 03, 2024

I always use Folsom Lake Ford for my service and repairs. My service rep. Jaye Ford is excellent and I would tell anybody who has a Ford to come here. More

by GREGORYAMILES35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
Feb 07, 2024 -

Folsom Lake Ford responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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