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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.6
2,015 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 2,015 reviews

August 31, 2026

I was given excellent service from Danny cross! He had my car in and out of the shop quickly and informed me of recommendations. More

by klaytonkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
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August 31, 2026

There’s definitely a reason why I take my vehicle to Folsom Lake Toyota, and it’s great service from hospitable and knowledgeable people like Danny Cross. Thank you for always treating myself and vehicl More

by sgutierrezjr84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
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August 31, 2026

I met James and Karen in parts as I was trying to fix my own car. They were more than helpful. I evenvtually brought my camry in for repair. Rob Odum helped me out and had my car repaired within 24 hours. I More

by jbittermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Karen, Rob Odum
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August 29, 2026

Very courteous staff. Always quick service and answers all of your questions. Would highly recommend. More

by Imagine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 31, 2026 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2026

I was treated very well and my car was serviced with complete care I appreciate kindness More

by Baswenson66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Avalos
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August 28, 2026

Xavier got me in and out in an hour for a tire rotation and oil change. More

by robsheipline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
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Aug 30, 2026 -

Folsom Lake Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2026

Two and half hours is a long time for a simple oil change and inspection. I waiting approximately 15 minutes before I was greeted by somebody. Additionally, my service was not due although I’ve received mult More

by Gabe chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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August 27, 2026

This visit made me wonder what happened. I waited in service lane for 15 minutes before anyone came out to help me. Then it was still not smooth. Redeeming part was Service Advisor Derek More

by lora2858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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August 27, 2026

We bought a car and it is not getting fixed after they said it would no book More

by Shirley Rafael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adam
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Aug 31, 2026 -

Folsom Lake Toyota responded

Shirley, thank you for your feedback. We apologize for the miscommunication regarding the seat repair. A member of our management team has reached out, and we are committed to completing the repair as originally agreed. We appreciate your patience and the opportunity to make this right. If you any questions or concerns, please do not hesitate to contact me at the number below.   Tony D Clay General Sales Manager  Folsom Lake Toyota  916-355-1540 tclay@group1auto.com

August 26, 2026

It was very nice and quick oil change. My service advisor was John Smith, I really enjoyed interacting with him. Thank you More

by Sukhi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smith
Print
Aug 30, 2026 -

Folsom Lake Toyota responded

Hi Sukhi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

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