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Folsom Lake Toyota

Folsom, CA

Overview
Reviews
Vehicles
4.5
1,023 Reviews
Call Dealership (916) 355-1500
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12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,023 reviews

May 13, 2024

Aaron my service advisor did a fantastic job and he was pleasant to work with. I say him deal with an irate customer and he was pleasant and professional. He communicated well about the status of my serv More

by kevin.carter.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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May 12, 2024

Excellent customer service. Highly recommend. Internet Sales Manager Gerald Remeiro was extremely helpful and professional. The finance manager Mohammed was funny and not pushy. More

by MI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Remeiro, Mohammed
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May 10, 2024

Folsom Lake Toyota is a great place to go for quick and efficient service. Paul is one of the best services people I have ever had to work with. He is always good at explaining what is going and patient w More

by laurie-mcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Barwick ⭐️⭐️⭐️⭐️⭐️
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May 10, 2024

Quick and efficient service by Michael xx Pierre. . in and out within the hour. Good service. More

by Johnroest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael xx Pierre
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May 11, 2024 -

Folsom Lake Toyota responded

We're delighted to learn about your positive experience and the quick and efficient assistance provided by Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 09, 2024

Efren Hernandez was super nice and informative. My vehicle was done in under 2 hrs. Super happy. More

by meganrettke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efren Hernande
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May 10, 2024 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
May 09, 2024

Ben was the sales I worked with. He was patiently explaining about the car, choices I had, and got paper work done efficiently. It was a pleasant experience. Also,it was very helpful More

by noradu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Trent Wall
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May 10, 2024 -

Folsom Lake Toyota responded

Ben provided you with a great car-buying experience! His patience, efficiency with paperwork, and offering to deliver the car to your house all contributed to making the process pleasant and convenient for you. Enjoy your new vehicle!

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May 03, 2024

Folsom Lake Toyota Service Department is the absolute best! Very knowledgeable and always take care of me. It’s the only place I bring my car to get serviced! More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McMullen
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May 07, 2024 -

Folsom Lake Toyota responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

Folsom Lake Toyota is our place to go To buy or repair or vehicles. Peter has been in charge of taking care of our vehicle this last time and we hope to do more business there as we get enough funds to do mo More

by Carloscell239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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May 05, 2024 -

Folsom Lake Toyota responded

That's great to hear that Folsom Lake Toyota is your go-to place for buying or repairing vehicles! We're glad that Peter provided you with a positive experience, and we look forward to assisting you with future repairs. We're here to help and ensure your satisfaction!

Helpful
May 01, 2024

Toby Liu was great to work with. He found us the exact vehicle we were looking for. More

by stephencaselli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Liu 5 stars
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May 04, 2024 -

Folsom Lake Toyota responded

Congratulations on your new vehicle! We're thrilled that Toby provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
May 01, 2024

Friendly, professional, look out for their customer's needs and provide answers to their questions. Stress less shopping for a new or used cars. Staff members are friendly and lookout for their customer' More

by william0467loki0718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Foster
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May 04, 2024 -

Folsom Lake Toyota responded

You had a great experience at the dealership! We're pleased to hear that the staff members were friendly, professional, and attentive to your needs. Providing answers to questions and ensuring a stress-free shopping experience are priorities for us, and we're glad to know that you felt well taken care of during the deal.

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