
Folsom Lake Toyota
Folsom, CA
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Jeremiah made the experience easy, smooth, and stress-free. He was never pushy and super great to work with. He answered all my questions and helped me find a car that had all the “wants” on my li stress-free. He was never pushy and super great to work with. He answered all my questions and helped me find a car that had all the “wants” on my list. Then got passed to Alex in financing and he was just as easy to work with. They both made the whole buying experience enjoyable. More
I chose Folsom Lake Toyota for the location but discovered that the salesman (John Key) I worked with was professional, kind and considerate. During the purchase process everyone we encountered wa discovered that the salesman (John Key) I worked with was professional, kind and considerate. During the purchase process everyone we encountered was friendly and considerate. More
I’m so appreciative of Danny Cross & Folsom Toyota. They keep my 4Runner with 320,000 running like new. It is easy to make an appointment, send reminders, always communicate status and make car care ea They keep my 4Runner with 320,000 running like new. It is easy to make an appointment, send reminders, always communicate status and make car care easy. Best decision I made was to go to Folsom Toyota. More
Run Forest Run, my new Toyota Sienna is making a rattling noise by the rear seat passenger side. Called Folsom Toyota to schedule an appointment informing them of same. I was told to bring it in so the issue noise by the rear seat passenger side. Called Folsom Toyota to schedule an appointment informing them of same. I was told to bring it in so the issue can be addressed. She made an appointment for Saturday at 1:00pm. She asked if I would be waiting for the vehicle. I informed her that I would be waiting as I live over an hour away. I arrive 1/2 hour before my appointment only to be turned away by the Service Advisor. He stated we can't chase a rattle on a Saturday. We are out of here in 5 hours. The Service Manager called me and said I could turn around and they would take a quick look as I was halfway home. I said I would schedule with Toyota Vallejo as they have an excellent service department. Run Forest Run! More
I’ve always been treated fairly. This time, Tran Ellison took the time to make sure I was aware of all necessary/recommended work, and she made the drop-off and pick-up easy. She was This time, Tran Ellison took the time to make sure I was aware of all necessary/recommended work, and she made the drop-off and pick-up easy. She was knowledgeable, efficient and outgoing, and I would be happy to work with her again. More
I have had the best service from Folsom Toyota. From making the appointment to reviewing what service is required and completed. My service advisor; Lucas Lapord, explained everything with clarity. From making the appointment to reviewing what service is required and completed. My service advisor; Lucas Lapord, explained everything with clarity. More