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Folsom Lake Toyota

Folsom, CA

4.6
1,586 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,586 reviews

July 22, 2025

Jeremiah made the experience easy, smooth, and stress-free. He was never pushy and super great to work with. He answered all my questions and helped me find a car that had all the “wants” on my li More

by RenHov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Alex
Jul 24, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! We hope you have a great day!

July 22, 2025

I chose Folsom Lake Toyota for the location but discovered that the salesman (John Key) I worked with was professional, kind and considerate. During the purchase process everyone we encountered wa More

by Ogcavio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Key
Jul 24, 2025 -

Folsom Lake Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. We hope you have a great day!

July 20, 2025

Great customer support and service Always doing the right job for the customer Thanks again Toyota More

by dmur8063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny and David
Jul 21, 2025 -

Folsom Lake Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2025

I’m so appreciative of Danny Cross & Folsom Toyota. They keep my 4Runner with 320,000 running like new. It is easy to make an appointment, send reminders, always communicate status and make car care ea More

by Sorry I Bought a Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Cross
Jul 21, 2025 -

Folsom Lake Toyota responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

July 19, 2025

Run Forest Run, my new Toyota Sienna is making a rattling noise by the rear seat passenger side. Called Folsom Toyota to schedule an appointment informing them of same. I was told to bring it in so the issue More

by Steven L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Appointment coordinator, Service Advisor and Service Manager
Jul 22, 2025 -

Folsom Lake Toyota responded

Thank you for your feedback about this, because this should not have happened, and we  apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Dave Lanzone, Service Manager Folsom Lake Toyota | 916.850.8459 | dlanzone@group1auto.com

July 18, 2025

Very professional and there customer service is excellent. They really work hard to get me a great deal. More

by lanny
Recommend Dealer
Yes
Employees Worked With
Seyed,Alex and the person who help me to test drive the tundra. I forget his name
Jul 19, 2025 -

Folsom Lake Toyota responded

Hi Lanny, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2025

Cole, went out of his way to search other Toyota dealerships, for a part on my 2009 Tacoma. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Klinkhann
Jul 20, 2025 -

Folsom Lake Toyota responded

Hi Mike, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2025

I’ve always been treated fairly. This time, Tran Ellison took the time to make sure I was aware of all necessary/recommended work, and she made the drop-off and pick-up easy. She was More

by davebent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tran Ellison
Jul 19, 2025 -

Folsom Lake Toyota responded

Hi Davebent, we're happy to hear you had such a positive experience with Tran! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

I have had the best service from Folsom Toyota. From making the appointment to reviewing what service is required and completed. My service advisor; Lucas Lapord, explained everything with clarity. More

by zencat3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Lapord
July 17, 2025

Perfect service produced by the Assistant manager Rob, made my first time experience super quick and easy, truly a great experience More

by ivangasca62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Odum
Jul 19, 2025 -

Folsom Lake Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! We hope you have a great day!