Folsom Lake Toyota

Friendly when you can reach someone. They need to improve in returning customers phone calls. I've left 4 messages to 2 different service persons and still haven't gotten a return call. They need to improve in returning customers phone calls. I've left 4 messages to 2 different service persons and still haven't gotten a return call. Not happy about it and tired of wasting my time. Still had questions about the service that was performed. Once your of the lot, it seems like you're forgotten about. Do Better - Service Team More

Finance manager was very rude to us after we refused to add any options Also the contract he asked us to sign was not the same price we agreed upon with the sales rep. I demanded he recalculate the number add any options Also the contract he asked us to sign was not the same price we agreed upon with the sales rep. I demanded he recalculate the numbers which at first he insisted I was wrong. We also did not appreciate him bragging about how many house he owned and renting only to Section 8 tennets. This was a insult to us since we both have family members on section 8. Section 8 is for low income renteers. More

Good communication. Timely service. Dealership that you can trusts. Thanks Folsom Lake Toyota for the good service checkup. Timely service. Dealership that you can trusts. Thanks Folsom Lake Toyota for the good service checkup. More

Fast service and the advisors are always friendly and professional - never pushy on suggested extra maintenance. professional - never pushy on suggested extra maintenance. More

Customer service was great. I’m deeply satisfied with the fix they did.. I had no issues with the time it took. It was great. I’m deeply satisfied with the fix they did.. I had no issues with the time it took. It was great. More

Loved all my dealings with FLT! Best sales transaction I have ever experienced, hands-down. Then I had my first service and had a great guy, Rob. Very kind, thorough, timely, etc.. Best sales transaction I have ever experienced, hands-down. Then I had my first service and had a great guy, Rob. Very kind, thorough, timely, etc.. Then I was pleasantly surprised that my service was a short video. It was amazing.! I’m referring everyone who wants a Toyota or used car to Folsom Lake Toyota! More

FLT is beyond professional in every way… Starting from the many great cars to choose from to your interaction with sales… In my case this is my second car I bought from Folsom Lake Toyota… Without namin the many great cars to choose from to your interaction with sales… In my case this is my second car I bought from Folsom Lake Toyota… Without naming names of other dealers none others compare… More

Melissa was very informative and Tony was great at explaining how much the car was. I had a good buying experience. explaining how much the car was. I had a good buying experience. More

Job is efficient and they are very trustworthy! !I I don’t mind driving extra mile for the service. !I I don’t mind driving extra mile for the service. More