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Folsom Lake Toyota

Overview Reviews (1,513) Inventory (226)

Folsom Lake Toyota

Name: Folsom Lake Toyota
Address: 12747 Folsom Boulevard, Folsom, CA, 95630, US
Telephone: (916) 355-1500
Rating: 4.6

4.6

1,513 Reviews

12747 Folsom Boulevard, Folsom, California 95630

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Sales: (916) 355-1500

Service: (916) 850-8499

Parts: (916) 355-1530

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Folsom Lake Toyota

Folsom, CA

Overview

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Vehicles

4.6

1,513 Reviews

Call Dealership (916) 355-1500

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12747 Folsom Boulevard

Folsom, CA

95630

Directions

4.6

1,513 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,513) Inventory (226)

Contact Folsom Lake Toyota

Sales: (916) 355-1500

Service: (916) 850-8499

Parts: (916) 355-1530

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Showing 1,513 reviews

September 04, 2023

SERVICE VISIT

They provide the best service and experience I could ever want. Their technicians perform really good work. want. Their technicians perform really good work. More

by steve.farshchi

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Gibriel Kargbo

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Sep 07, 2023 -

Folsom Lake Toyota responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

September 01, 2023

SERVICE VISIT

The staff was pleasant and professional and resolved the issue with our cars A/C. issue with our cars A/C. More

by Lbiletsky

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Lucas Lapord

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Sep 04, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 31, 2023

SERVICE VISIT

Simple, easy system with friendly staff. in a timely manner., (but get rid of the 15 word minimum) in a timely manner., (but get rid of the 15 word minimum) More

by tinabreslow6633

Recommend Dealer

Yes

Employees Worked With

Paul

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Sep 03, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 26, 2023

SERVICE VISIT

I was there for 5 hrs Chairs are bad I am tall not good for mr for mr More

by lawalkman

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Innamed

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Sep 03, 2023 -

Folsom Lake Toyota responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 25, 2023

SALES VISIT - NEW

The Folsom Lake Service Department 8/22/2023. I had a 3pm appointment. I pull up and there is absolutely no one tasked with serving folks that arrive. I asked one guy not working with anyone e I had a 3pm appointment. I pull up and there is absolutely no one tasked with serving folks that arrive. I asked one guy not working with anyone else and he rudely says, “just stand outside and wait your turn.” So I stand outside and wait, and wait, and wait. All the while no one is there to help. I finally ask a passing staff member for a service manager. I wait and wait and wait some more for the service manager. He is a very kind man. He has someone help with getting my car checked in. Once that was done it took very little time for the service check. I have a 2023 Toyota Camry. Not looking forward to dealing with this for the next 25,000 miles of auto service. More

by a.billingsley

Recommend Dealer

Employees Worked With

Gibriel Kargbo

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Nov 09, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback about this inconvenience and lack of prompt service during your appointment because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jeff Bear General Manager Folsom Lake Toyota jbear@folsomlaketoyota.com

August 24, 2023

SERVICE VISIT

Laura is awesome! Customer service is top notch. Thank you for your help. Will be back Customer service is top notch. Thank you for your help. Will be back More

by Venza

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Laura Torres

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Aug 26, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

August 23, 2023

SERVICE VISIT

Thank You for amazing customer service. Next time I’ll be there again . Very good professionals! Next time I’ll be there again . Very good professionals! More

by Yhaivoronsky

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Gibriel Kargbo

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Aug 26, 2023 -

Folsom Lake Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 22, 2023

SALES VISIT - USED

Ask for Skylar, he was a non pressure salesman who made us feel comfortable with our purchase. Overall relaxing vibes us feel comfortable with our purchase. Overall relaxing vibes More

by Tory G

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Skyler Michael

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Sep 04, 2023 -

Folsom Lake Toyota responded

We are thrilled that Skylar provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 19, 2023

SERVICE VISIT

Service was great, and my service advisor Chris Avilos was honest, thorough and helpful. I will definitely go back to this dealer. was honest, thorough and helpful. I will definitely go back to this dealer. More

by AndiArm

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Christian Avalos

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Sep 06, 2023 -

Folsom Lake Toyota responded

We are thrilled that Chris provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 17, 2023

SERVICE VISIT

Every car since 1979 we have purchased at Toyota dealership in Folsom. We are so happy with our service and with Toby. dealership in Folsom. We are so happy with our service and with Toby. More

by Linda

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Michael St Pierre

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Aug 18, 2023 -

Folsom Lake Toyota responded

We're happy we could meet your expectations. Thank you for your continued business!

Folsom Lake Toyota

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