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Folsom Lake Toyota

Folsom, CA

4.6
1,513 Reviews

12747 Folsom Boulevard

Folsom, CA

95630

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Showing 1,513 reviews

August 08, 2023

Slow to check in, but once we were seen, it went well from there. We the service department communicated with us, continually updating us. Very pleased with overall service. More

by johntstrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gust
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

Visited the service department for maintenance. Friendly, personal approach as usual. Thank you, Michael St.Pierre! More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael A St.Pierre
Aug 12, 2023 -

Folsom Lake Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 07, 2023

Great service. Dependable, honest, understanding, knowledgeable dealership. They are trusted. Fee for oil lower than More

by jamesabraham1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David cross
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

Professional service and courteous. Very helpful and communicate very well on my service for my vehicle. More

by wetduck33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

My wife and I are always happy with the service at Folsom Lake Toyota! Paul, David and Bruce rock! More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, David, and Bruce
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 07, 2023

The service department is one of the best. Paul Burwick always gives us the best service. More

by sylvia.fraga111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Burwick
Aug 12, 2023 -

Folsom Lake Toyota responded

Thank you for your kind words for our staff, we appreciate it!

August 03, 2023

Had an appointment at 10:00, was told I was lucky to get in. Appears appointments are not honored. Rather than you are put in a first come first serve que. More

by One and done
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael St.Pierre
Sep 12, 2023 -

Folsom Lake Toyota responded

Thank you for your feedback on your recent scheduling experience. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Jeffery Bear General Manager jbear@folsomlaketoyota.com

August 02, 2023

Folsom Lake Toyota supersedes every other area Toyota dealer by a huge margin! We could not have been happier than we were with the great service from Juan and the crew at Folsom Toyota! More

by prho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 04, 2023 -

Folsom Lake Toyota responded

We are glad we could help!

August 02, 2023

Rick Brown is absolutely the best! My appointment was efficient, the staff was courteous, and I was out sooner than I expected. More

by sfbranden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Aug 08, 2023 -

Folsom Lake Toyota responded

We're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota.

August 01, 2023

I received excellent work and communication. I highly recommend to all my friends and family! Thank you very much. More

by jminer38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Brown
Aug 04, 2023 -

Folsom Lake Toyota responded

We appreciate your positive review about your recent experience with us!

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