Folsom Lake Toyota

John Key is the best car salesman I have ever dealt with. He was great from beginning to end. The only issue I has was with the sales manager who was upset that once my truck arrived, I could not make it He was great from beginning to end. The only issue I has was with the sales manager who was upset that once my truck arrived, I could not make it there for approximately 10 days or so since I was traveling from 2 hours away with a busy work schedule. I understand the issue but it was just the way he went about it. You have to work with people to have great customer service. But as mentioned, I have bought several cars from John and he is the best salesman you could ever ask for. Straight shooter, honest and very helpful. He was the only one out of 5 local and CA dealerships that cared about what I wanted on the truck and he went through the trouble of checking with the allocation people to see if the truck could be built with some of the stuff i wanted. Everybody else was like, take it or leave it, I won't lift a finger to provide customer service. You don't run into salesman like John very often. He should be proud of what he does. I also had a good experience with the guy that helped me on the day of pick up since John was away from office. I can't remember his name but he was great and made us feel comfortable with showing us things about the truck etc. I'm sure you could find his name and whatever it is, he deserves 5 stars as well. More

The staff at Folsom Lake Toyota is very professional, courteous, and thorough. They kept me apprised of the progress of my repairs. courteous, and thorough. They kept me apprised of the progress of my repairs. More

Paul Barwick, Asst. Service Manager and team were fantastic! Thank you for the excellent service. Service Manager and team were fantastic! Thank you for the excellent service. More

Fast, quick and easy. They take care of there customers, I would definitely recommend them for your vehicle services. They take care of there customers, I would definitely recommend them for your vehicle services. More

Great customer service. Got my car back in the time that I asked for. Will come back again. Got my car back in the time that I asked for. Will come back again. More

I was treated with curtesy and honest recommendation . The service was fine in time! Coffee is good! The service was fine in time! Coffee is good! More

Driving thru Folsom when a message popped up to get my vehicle to a dealer. I had bought 3 Toyotas in years past so knew of their customer service. Still the same great service it was 25 years ago. No app vehicle to a dealer. I had bought 3 Toyotas in years past so knew of their customer service. Still the same great service it was 25 years ago. No appointment yet they took me in. Bravo.. More

Folsom Lake Toyota service department was fast, efficient and professional. My car was in and out in less than an hour. and professional. My car was in and out in less than an hour. More