Folsom Lake Toyota

Shady I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildere I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildered but went along with it I guess. As the poor sucker at the table was freaking out over the numbers the sales manager rushed in and yelled at the new sales guy telling him how he'd grabbed the wrong paper; kicked the new sales guy out of the booth, and falsely apologized to the customer as he presented "the real" numbers to the customer. I can't begin to tell you how shady this was. I felt slimey just being in the room. More

Great, no pressure We really liked the no pressure in your face sales approach. From sales to finance everyone was top notch! Over the past 30+ years I have bought seve We really liked the no pressure in your face sales approach. From sales to finance everyone was top notch! Over the past 30+ years I have bought several new and used vehicles. Our salesman Craig Culp and the assistant sales manager Gerald remeiro were excellent!! More

Easy car purchase Great salespeople who helped us get the minivan we wanted. Used the Costco auto buyer program which made agreement on price a breeze. Liked that the Great salespeople who helped us get the minivan we wanted. Used the Costco auto buyer program which made agreement on price a breeze. Liked that they had a special session to teach us how to use the Bluetooth and other electronic features More

Excellent service. I had a very comfortable feeling at Folsom Toyota, like the sales people really cared and were genuine. I found a low price on a vehicle and they matc I had a very comfortable feeling at Folsom Toyota, like the sales people really cared and were genuine. I found a low price on a vehicle and they matched the lower price. They have given me a follow up call which I liked also. More

Came in for a test drive and left with a new Highlander. Chris was very accommodating and quick to point out the cars that fit our needs. Selected multiple cars to look at our color combinations we wanted as Chris was very accommodating and quick to point out the cars that fit our needs. Selected multiple cars to look at our color combinations we wanted as well as trim levels. More

no pressure nice people Went to Folsom Lake Toyota to buy a truck through the Costco program. Went pretty smooth, low stress, no pressure. Just lots of paperwork but that i Went to Folsom Lake Toyota to buy a truck through the Costco program. Went pretty smooth, low stress, no pressure. Just lots of paperwork but that is the car industry as a whole. We worked with Chris Fabiani. We also got financing and had a positive experience there as well. No pressure for the add ons, just an offer and acceptance of our "no". More

Great service Jay is the man! Great service, great advice, and follow through. Took great care of me and my tundra. Never will go anywhere else. Folsom lake Toyota Jay is the man! Great service, great advice, and follow through. Took great care of me and my tundra. Never will go anywhere else. Folsom lake Toyota is the best dealership to deal with for sales or service. Have bought two cars from them and they have a customer for life. More

Great experience! Ben and Gerald were very friendly and informative! They really took the time to explain about a leasing option. I especially liked that they weren't p Ben and Gerald were very friendly and informative! They really took the time to explain about a leasing option. I especially liked that they weren't pushy at all!! More

5k Mile Maintenance Very friendly and accommodating - stuck to the quoted timeframe for service. Tim also advised on some questions I had not related to the service. Reco Very friendly and accommodating - stuck to the quoted timeframe for service. Tim also advised on some questions I had not related to the service. Recommend FL Toyota Service Dept. More

Warranty work We got my daughter's certified pre-owned 2010 Scion in 2014 from Folsom Lake Toyota. When the engine failed recently, Rick worked with Toyota to minim We got my daughter's certified pre-owned 2010 Scion in 2014 from Folsom Lake Toyota. When the engine failed recently, Rick worked with Toyota to minimize our out of pocket costs. He did an excellent job of getting the warranty work done and getting the car back on the road. Great job by Rick, Folsom Lake Toyota and Toyota warranty. More