Folsom Lake Toyota

Purchasing 4Runner Gerald's crew made buying my wife's 4Runner pleasureable. It was the first time purchasing a new car. I had many questions and Gerald took the time to Gerald's crew made buying my wife's 4Runner pleasureable. It was the first time purchasing a new car. I had many questions and Gerald took the time to address all my questions fully. His team was polite, professional, courteous. More

Unexpected visit brought immediate freindly service. Folding side view broke a few miles from my house, so went to the Toyota Dealership. They squeezed me into a busy schedule with a diagnosis in about a Folding side view broke a few miles from my house, so went to the Toyota Dealership. They squeezed me into a busy schedule with a diagnosis in about an hour. My new part was ordeded and car fixed the next morning. Great service, with an unplanned visit. More

Awesome experience Great experience. John made it easy to get through the paperwork and get exactly what I wanted. Setting up financing was a breeze. Love my new 4Runner Great experience. John made it easy to get through the paperwork and get exactly what I wanted. Setting up financing was a breeze. Love my new 4Runner More

Jim McMullen was great! I was really impressed with the way Jim McMullen was able to facilitate completion of the service on time since I had to wait. This is not the first I was really impressed with the way Jim McMullen was able to facilitate completion of the service on time since I had to wait. This is not the first time Jim has helped me and look forward to future contact with him. I've bought a least nine new Toyotas from your dealership and Jim has been the best Service Advisor to date. THANK YOU. More

Great, no pressure We really liked the no pressure in your face sales approach. From sales to finance everyone was top notch! Over the past 30+ years I have bought seve We really liked the no pressure in your face sales approach. From sales to finance everyone was top notch! Over the past 30+ years I have bought several new and used vehicles. Our salesman Craig Culp and the assistant sales manager Gerald remeiro were excellent!! More

Easy truck purchase John Key made it super easy and quick. Two things I like! He answered every question I had and got all the electronics connected to my phone before John Key made it super easy and quick. Two things I like! He answered every question I had and got all the electronics connected to my phone before I left. More

Shady I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildere I personally witnessed a sales manager give a new sales guy a piece of paper with fake numbers on it to "hit" a customer. The new kid looked bewildered but went along with it I guess. As the poor sucker at the table was freaking out over the numbers the sales manager rushed in and yelled at the new sales guy telling him how he'd grabbed the wrong paper; kicked the new sales guy out of the booth, and falsely apologized to the customer as he presented "the real" numbers to the customer. I can't begin to tell you how shady this was. I felt slimey just being in the room. More

Easy car purchase Great salespeople who helped us get the minivan we wanted. Used the Costco auto buyer program which made agreement on price a breeze. Liked that the Great salespeople who helped us get the minivan we wanted. Used the Costco auto buyer program which made agreement on price a breeze. Liked that they had a special session to teach us how to use the Bluetooth and other electronic features More

Excellent service. I had a very comfortable feeling at Folsom Toyota, like the sales people really cared and were genuine. I found a low price on a vehicle and they matc I had a very comfortable feeling at Folsom Toyota, like the sales people really cared and were genuine. I found a low price on a vehicle and they matched the lower price. They have given me a follow up call which I liked also. More

Came in for a test drive and left with a new Highlander. Chris was very accommodating and quick to point out the cars that fit our needs. Selected multiple cars to look at our color combinations we wanted as Chris was very accommodating and quick to point out the cars that fit our needs. Selected multiple cars to look at our color combinations we wanted as well as trim levels. More