
Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,508 reviews
I have bought my cars there and had them serviced there throughout the years and I’ve always been a very happy with the service andSales People at this establishment. throughout the years and I’ve always been a very happy with the service andSales People at this establishment. More
Ford was very professional in their dealings. I would especially like to mention Mr. Robert Limley who went out on a limb for us in car delivery, offer of meals, free gasoline and going so far as I would especially like to mention Mr. Robert Limley who went out on a limb for us in car delivery, offer of meals, free gasoline and going so far as traveling to our residence in order to take care of a battery problem for us. This employee should be among the top rated at your facility. Keep up the good work, Robert! More
Rachel Palacio is my parts Angel! ! She was very helpful in a time I needed a very sought after part that nobody else wanted to bother with. Wish there were more people like herself wi ! She was very helpful in a time I needed a very sought after part that nobody else wanted to bother with. Wish there were more people like herself with awesome customer service skills. You rock ford countryis blessed to have some like you workingfor them!!! More
Amazingly friendly but “Quick Lane” for just an oil change is too long (1 hour, 40 minutes). change is too long (1 hour, 40 minutes). More
Attendant was very professional and helpful. My problem was handled professionally and timely. Very good experience. My problem was handled professionally and timely. Very good experience. More
Rachel Palacio in parts is a hero of ours! !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard !! She went above and beyond for the situation we were dealing with and made it all better! WOW is all we can say! In this day and age it is very hard to find people that go to the next level of service and she definitely did! Thanks again Rachel! More
Great service writer Daniel Lopez did a fantastic job on communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side w communicating the issues with me the only problem was that I thought my additional Costing warranty would cover all parts including my driver side window control panel ,but Ford Warranty denied it it was a small interior repair and I paid it but not sure what the extra money I paid for warranty extension really accomplished,not really happy with FMC . More
Excellent customer care. Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done t Friendly staff, comfortable waiting area they were quick on the oil change and tire rotation. I honestly don’t mind knowing I have to get work done there because I have had nothing but exceptional service from them. Every person I come into contact with is pleasant. More
Had a bad experience, however they reached out to me and we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do we were able to get things resolved and it meant a lot that they reached out to fix the issue(s). Definitely made me change how I felt and they do care about thier customers More