Ford Country

Thanks for fixing our 2013 Ford Escape! We're happy with the service technician, Alisha. the service technician, Alisha. More

Handled throughout professionally in a timely manner. Wish you had brushless car wash though. Cashier was very friendly and your service guy was friendly too. Wish you had brushless car wash though. Cashier was very friendly and your service guy was friendly too. More

Frank was very efficient and easy to work with. All our expectations we were looking for in a new vehicle, he was able to find and even one with more features than expected. expectations we were looking for in a new vehicle, he was able to find and even one with more features than expected. More

Thank you for the great service. The service writer Jose was very professional and friendly and helpful. Great job Our previous visit was not good at all but this time made me feel better about bringing was very professional and friendly and helpful. Great job Our previous visit was not good at all but this time made me feel better about bringing my car in more often. Thank you More

Awesome service!! Sherri Anderson and the finance department made the purchase quick and easy. The attention to detail and professionalism far exceeds any experience I’ve ever had. Amazing service department made the purchase quick and easy. The attention to detail and professionalism far exceeds any experience I’ve ever had. Amazing service More

Dejan in sales was very helpful. I needed a new vehicle and Dejan was knowledgeable and patient and genuinely interested in finding the right vehicle for me. and Dejan was knowledgeable and patient and genuinely interested in finding the right vehicle for me. More

Hello Brad.. Its Mr. Parker again, Im getting a call from a Pete Rayes saying that they THINK they know what the problem is with my ford truck... And Its going to be 6,000 dollars to find out.... I need to g a Pete Rayes saying that they THINK they know what the problem is with my ford truck... And Its going to be 6,000 dollars to find out.... I need to get a call on this matter from ether you or Pets boss.... Thank you and have a good day.... More

Excellent service from the Quick Lane. Kind, courteous service from the professionals that know my vehicle inside and out. Thank you, Victor for taking such good care of my Fusion! service from the professionals that know my vehicle inside and out. Thank you, Victor for taking such good care of my Fusion! More

Thank you for our brand new Ford F150, who knew going in for an oil change and coming out in a brand new truck. And in the spirit of Vegas, silver and black, GO RAIDERS!! for an oil change and coming out in a brand new truck. And in the spirit of Vegas, silver and black, GO RAIDERS!! More

We haggled over a trade-in price, we "thought" we'd agreed on a price, but when we arrived the next day to purchase the price was less approx. $1500 - the dealership was backing out the tax credit we s agreed on a price, but when we arrived the next day to purchase the price was less approx. $1500 - the dealership was backing out the tax credit we should get from the state, and counting as part of the trade-in value, which was not discussed prior. We are A/Z plan buyers (Ford retiree) and the dealer tried to include a $1700 dealer option fee, something we've never run across before. We asked what is that for - we were told for oil changes for 2 years - we never asked for that, $1700 can buy a lot of oil changes. As A/Z plan buyers the max a dealer can charge for Documentation fee is $75, this dealer was charging us $499, this is against Ford's agreement with the dealerships. The taxes were approx. $300-$400 over what they should have been at 8.375%, when we calculated at home there was a big difference. We left the dealership in frustration, with a photo copy of the paperwork, since they would not allow us to take it home. Please be aware of these practices when buying a car at this dealership - we plan to take our business elsewhere. More