
Ford Country
Henderson, NV
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New F150 STX Everything was great from the first time I emailed frank on the truck. Frank was a great salesman took me to the truck I wanted showed me a couple o Everything was great from the first time I emailed frank on the truck. Frank was a great salesman took me to the truck I wanted showed me a couple others and I bought the truck. More
Always a Good Experience! We have been purchasing and leasing vehicles for our business for the last 5 years from Ford Country and more specifically from KEVIN SCHWAN. He has a We have been purchasing and leasing vehicles for our business for the last 5 years from Ford Country and more specifically from KEVIN SCHWAN. He has always been responsive, accommodating and friendly. He always delivers what we need with great attitude. We will continue to do business with Kevin with many more years to come. I have taken my relatives to buy vehicles from him as well. More
Worst experience of my life. Don’t ever buy anything a Ford Country. They sell lemon vehicles and when the break down even if you have extended warranties and the best covalent y Don’t ever buy anything a Ford Country. They sell lemon vehicles and when the break down even if you have extended warranties and the best covalent you can buy there, they put you in a vehicle that won’t serve the purpose the original vehicle was meant for. I bought two flat bed work trucks from Kevin Schwan at Ford country less than 3 months ago. The F450 has major problems and will be down until midDecember. Kevin promised my business partner and I that if we had problems he would replace the trucks with the exact same type while the truck is being repaired. Nope they are leaving me out to dry with not only a truck payment for a truck that doesn’t work but now I have to spend over $2,500 to rent a truck so my business can run for the next month. More

Great service for our specific needs We had some very specific needs in a truck in order to haul a trailer all over the west. Kevin found us exactly what we needed and everyone we dealt w We had some very specific needs in a truck in order to haul a trailer all over the west. Kevin found us exactly what we needed and everyone we dealt with at the dealership was kind and patient with our kids who we had to bring. We love our new truck! More
Extremely Poor Customer Service in Service Department Just had the Service Manager, Mario Hernandez, tell me to “pick up my car, they will not provide service to me”. This happened after I voiced my disp Just had the Service Manager, Mario Hernandez, tell me to “pick up my car, they will not provide service to me”. This happened after I voiced my displeasure when they told me they were backed up and would probably not get to my vehicle until the next day. They were backed up from the previous day and when I told them a phone call would have been nice the service advisor told me nearly all of their service appointments took two days. This is an appointment that was scheduled in July for a Ford Safety Recall and October 24th was the earliest they could provide the service. The service recall letter stated the repair was less than one-half day and when I made the appointment no one told me otherwise. I have been a Ford owner for several years and have never experienced such a rude and calloused attitude from a service manager. More
Louis DeFalco Great team, great experience and looking forward to the service and relationship after the sale...so far there has been great communication and hope i Great team, great experience and looking forward to the service and relationship after the sale...so far there has been great communication and hope it continues More
Amazing staff and very welcoming atmosphere Our experience with Ford Country, buying our Edge was amazing. First we have always loved their community events, santa, easter bunny, etc. But th Our experience with Ford Country, buying our Edge was amazing. First we have always loved their community events, santa, easter bunny, etc. But this was our first time on the car side. We came in knowing what car we wanted and Brandon Was amazing. He didnt try to show us 'other options' or give the run around. They worked with us and made the car we wanted happen. Ford Country took the time to listen and keep trying until us 'the customer' were happy and not just to sell a new car. Thank you FORD country. More
Satisfaction My experience when I bought my car at Your Dealership it was complete by the associate in sales that attended on Me , He was tops and I appreciated to My experience when I bought my car at Your Dealership it was complete by the associate in sales that attended on Me , He was tops and I appreciated totally. More
Thoughtful, Patient, Listened to What I Wanted Went in because my wife told me that we needed a truck, I wasn’t about to argue. Frank helped me find a model with 6 seats, which I was happy about. T Went in because my wife told me that we needed a truck, I wasn’t about to argue. Frank helped me find a model with 6 seats, which I was happy about. They were very patient and listened to what I wanted. Psyched on the new truck and the many adventures to come. More
Got the vehicle we wanted at the price we wanted! When we called Ford Country they had a the vehicle we wanted in two different colors to choose all ready for us to inspect and test drive. Frank was k When we called Ford Country they had a the vehicle we wanted in two different colors to choose all ready for us to inspect and test drive. Frank was knowledgeable and friendly to work with. Frank and the finance department were also efficient at closing the deal and finishing the paperwork. We would recommend this dealership to anyone! More