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Ford Country
Henderson, NV
1,508 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Welcome to Ford Country
Ford Country in Henderson, NV, is proud to be an automotive leader in our area. Since opening our doors, Ford Country has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first-time car buyer, you can trust that Ford Country will get you into the car or truck you choose with professionalism and attention to your needs.
Ford Country offers a full selection of services including:
New Vehicle Sales
Pre-Owned Vehicle Sales
Car Loans and Financing
Online Service Appointment Scheduling
Ford Country has experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Ford Country offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to call or contact us if you have any questions or comments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,508 reviews
August 27, 2019
Very happy F 150 owner The dealership itself is outstanding, the first salesman that I was talking with wasn’t the best, but the Sales Manager turned that around fast. The dealership itself is outstanding, the first salesman that I was talking with wasn’t the best, but the Sales Manager turned that around fast. More
by Captamer
Employees Worked With
Kevin Johnson, Kenneth Chapman
August 24, 2019
Friendly and efficient experience Frank was very helpful and patient when test driving vehicle. He was very upfront with the price and not pushy at all. He was also very knowledgeable Frank was very helpful and patient when test driving vehicle. He was very upfront with the price and not pushy at all. He was also very knowledgeable about the vehicle. More
by Chocobo
Employees Worked With
August 24, 2019
Do NOT take your vehicle here Absolutely DO NOT take your vehicle here for service or purchase a vehicle from this dealership. I have a 2015 Edge that I recently dropped off to hav Absolutely DO NOT take your vehicle here for service or purchase a vehicle from this dealership. I have a 2015 Edge that I recently dropped off to have repairs done on my power sunshade. When I brought the vehicle in, the sunshade would open and retract but would leave a small 1" gap on the right side. After getting it "diagnosed" the service department said that it would NOT be covered under the $4000 Ford Extra Protection plan I purchased. They told me that the repairs would cost me $9000. I told them I would take the car someplace else and when they brought it to me the sunshade was completely off the track and covered in black fingerprints and grease. And now the sunshade doesn't retract at all! They completely broke the clip on the left side of the sunshade and are now refusing to repair it and at least return the vehicle to the same condition in which I dropped it off. I called to speak to John Childs the service manager. They are not accepting any responsibility for destroying my sunshade or for their absolute negligence and destruction of my vehicle. I asked for his manager's name which he refused to give me. When I asked him for the number to their legal department he told me if I had an attorney they could go figure it out. The vehicle only has 28,000 miles on it and under no circumstances should the service department be allowed to cause damage to your vehicle and then say they are not responsible. My attorney has advised me to not remove the vehicle from their possession until ligations are complete leaving me without transportation and a car that I paid $50,000 for. Do NOT buy a Ford! Do NOT take your vehicle here! Do NOT purchase their bogus Extra Protection plan as they will find loopholes not to cover the necessary components. I guess when the service advisor Daniel Lopez says I own a Jeep because I see all the Fords that come through the service department here we should all take notice! Oh and btw, I've placed 2 calls to Mario Hernandez, the Customer Relations Manager and was told he would call me back. It's been 4 days and still haven't heard from him. More
by DeAnna Hollie Las Vegas
Employees Worked With
August 24, 2019
Good service So far since I've been coming and buying my car ther , this is great atmosphere, great people and good customer service , people here treat you with k So far since I've been coming and buying my car ther , this is great atmosphere, great people and good customer service , people here treat you with kindness and far most they go The extra mile for you, Thank you guys More
by Jose73
Employees Worked With
August 20, 2019
Dan’s new Ranger Rebecca was the best salesperson I’ve ever encountered buying a vehicle. She did a great job explaining the features and instrument panel. She was abl Rebecca was the best salesperson I’ve ever encountered buying a vehicle. She did a great job explaining the features and instrument panel. She was able to pair my iPhone and download the Ford Pass app. I also purchased running boards several days later, and she set that up with the parts department. Again I was very satisfied with her performance. Dan More
by Danoriv3
Employees Worked With
Rebecca Sandlin
August 20, 2019
Tom Craddock made the experience very efficient and easy. When we decided to purchase a new company van, Tom made the process quick and painless for the owner to come in sign the paperwork and be on his way. When we decided to purchase a new company van, Tom made the process quick and painless for the owner to come in sign the paperwork and be on his way. More
by Laundry
Employees Worked With
August 20, 2019
A very honest dealership My experience at Ford Country was incredible My sales associate Rebecca Sandlin she was very understanding and very honest. I would definitely buy a c My experience at Ford Country was incredible My sales associate Rebecca Sandlin she was very understanding and very honest. I would definitely buy a car from this dealership again. I would definitely buy a car from this sales person again. Thank you More
by josephmpereira
Employees Worked With
Rebecca Sandlin, *****,, Scott Gilmore
August 18, 2019
Wonderful sales experience! Had an excellent experience with Ford Country. Walked into the dealership and was very honest that I was looking for a deal that may not be possible. Had an excellent experience with Ford Country. Walked into the dealership and was very honest that I was looking for a deal that may not be possible. Sat down with my salesman, Kevin Schwan, and just had honest dialogue about what I was looking for and my expectations. They worked hard with me to get me in a brand vehicle at an amazing payment and interest rate. A very no pressure staff who was upfront and honest and made for a very easy and no stress buying experience. Will always have my business! More
by FusionRob
August 16, 2019
Great customer Service This dealership has great deals and was working hard to get all my wants in the car i was looking at. Rebecca was awesome and super friendly and wen This dealership has great deals and was working hard to get all my wants in the car i was looking at. Rebecca was awesome and super friendly and went above and beyond what you could expect from acar dealer rep. Ill recommend this dealership any dat. More
by Algar1977
Employees Worked With
Rebecca Sandlin
August 16, 2019
My 3rd vehicle, 5th for the family Ford Country has been great to me. I've worked with my salesperson, Sherri, on every deal for over 10 years now. She is great, always respectful and k Ford Country has been great to me. I've worked with my salesperson, Sherri, on every deal for over 10 years now. She is great, always respectful and knowledgeable More
by lovemyFordX5
