Ford Lincoln Fairfield

My 2014 ford f150 Awesome crew there, great sales lady Ann.. felt at home and best deal around.I looked within a 100 miles and this deal wad the best of them all. Awesome crew there, great sales lady Ann.. felt at home and best deal around.I looked within a 100 miles and this deal wad the best of them all. More

good for oil changes, not so good for real issues Had electrical issues where all in cab controls froze up. Couldn't even adjust volume of radio or turn on headlights gauges didn't register at all. Had electrical issues where all in cab controls froze up. Couldn't even adjust volume of radio or turn on headlights gauges didn't register at all. Radio stayed on after truck was shut off, so I disconnected power from the battery to reset the computer. Truck controls came back up fine, but the re was a check engine light on. I read the code (with my own handheld code reader) but didn't clear it so the service department could advise me, code was P2560, which I believe translates to "low coolant level", I checked the coolant level and it was right in the middle between max and min. So I drove it in to get advise as to whether it was a glitch or actually valid, what should be a 5-15 minute assessment. The service writer asked if I wanted to leave it or schedule an appointment, I said I wanted an answer as to whether it was an issue or not, the service writer then stated they were really backed up and wouldn't be able to get to it for 4 days, do I want to leave it or schedule an appointment? Wrong answer. These guys are clueless and aren't even willing to check with a tech for a simple answer and to reset a code. More

excellent service writer, car was ready as promised Excellent service writer, car was ready as promised. the only issue was no loaner car available and as a Lincoln owner no car was available while car Excellent service writer, car was ready as promised. the only issue was no loaner car available and as a Lincoln owner no car was available while car was in for service. More

Searching for a used F-250 My wife and I had been in the market for a used F -250. I made a call to Fairfield Ford and Brittany answered. She let me know what she had and we My wife and I had been in the market for a used F -250. I made a call to Fairfield Ford and Brittany answered. She let me know what she had and we came down. She had the truck ready for us to take on a test drive. She was extremely helpful and had a no pressure positive attitude. After the test drive we sat down and talked price. She showed us everything and made the experience simple and easy to say yes. My wife forgot the check book so Brittany followed us home so we didn't have to drive back. Amazing service and I will absolutely reach out to her for our next need. More

Great prices and best sales experience in the Bay Area! Recently I was in looking at a new Lincoln MKZ, Brittany was my sales person and she made the process simple and easy. I ordered my New Lincoln and Recently I was in looking at a new Lincoln MKZ, Brittany was my sales person and she made the process simple and easy. I ordered my New Lincoln and was given an expectation of three months for delivery, no big deal. To my surprise my car was delivered in a little over 30 days. This was not only extraordinary, but Brittany made sure to keep me in the loop on where my vehicle was in the process and when it would be available to purchase. Very happy Lincoln custimer!!!! Will purchase from her again. More

Well Worth My Time Brittney has given me the best experience at this dealership. There isn't anyone else I would ask for other than her. I will be sure to refer my frien Brittney has given me the best experience at this dealership. There isn't anyone else I would ask for other than her. I will be sure to refer my friends, family, colleagues to her for sure. She took the time to help me build the perfect Lincoln I wanted! Thank you! More

Benny Maldonado does it again! Time and time again, Benny has come through for me and my loved ones. I have bought numerous vehicles from Benny and each and the personal service ha Time and time again, Benny has come through for me and my loved ones. I have bought numerous vehicles from Benny and each and the personal service has been top notch. No hassle, no pressure, all pleasant car buying experiences. I cannot speak for all salespersons at this dealership, but Benny is top tier. Ask for him by name, you will not be disappointed. Thank you once again Benny, I will be back for my next vehicle. More

Third car bought from Benny M My big thing whenever I'm buying something is how I'm treated. Whether it's a big screen TV at Best Buy, food from a restaurant, or a car from a deale My big thing whenever I'm buying something is how I'm treated. Whether it's a big screen TV at Best Buy, food from a restaurant, or a car from a dealership. Customer service is very important. And Benny M makes my family feel like family. Even my two year old likes seeing Benny. That being said, we bought a used Ford Explorer, payments less than $200. Couldn't have been happier. We'll see you for the next car. More

Overall good experience Our salesperson Sunny was great, however the dealership did not place our order for 2 weeks. Car did come in under the 16 week time frame. Our salesperson Sunny was great, however the dealership did not place our order for 2 weeks. Car did come in under the 16 week time frame. More

Outstanding customer service! Bryan Rice is amazing! I was buying a car for the first time and he helped me in every way imaginable. Answered all of my questions and he wouldn't st Bryan Rice is amazing! I was buying a car for the first time and he helped me in every way imaginable. Answered all of my questions and he wouldn't stop until every detail was complete. He had honesty and integrity while helping me buy the car and go through all of the tidious paper work. I would recommend him to anyone buying a car! More