Ford of Columbia

Over the many years I have been driving, I have bought many cars through private sales and dealerships. I’ve dealt with numerous sales personnel, left dealerships angry, dealt with difficult people, and h many cars through private sales and dealerships. I’ve dealt with numerous sales personnel, left dealerships angry, dealt with difficult people, and have gone through the full gambit of a new car purchase. I must say that my experience with Ford Lincoln of Columbia was one of the best buying experiences I’ve had. I would like to specifically mention Mike Smith, he is a salesman that I was working with to purchase a vehicle. This was the easiest buying experience I’ve ever had. There were no typical “ Let me ask my manager” scenarios going on at all. We began to sale online, then spoke on the phone, and when I came into the dealership, everything was ready to go. Being the impatient person that I am, I didn’t have to wait for anything. I basically signed the paperwork and drove away. I would also like to show my appreciation to Ryan Davis in the finance department for making this such an easy transaction They also gave me what I was asking for my trade with no hassle. I can guarantee that the next time I buy a vehicle, I will be calling Mike! I would just like to thank the Ford dealership for making this a great buying experience. You have gained a new loyal customer More

Spend more money, receive better service. However, no one thought to fill up the gas tank. However, no one thought to fill up the gas tank. More

The easiest and best car buying experience ever. Very professional, courteous and delivered on every statement and promise. Very professional, courteous and delivered on every statement and promise. More

I dropped my car off for service because the was have issue with starting. Not knowing I had to replace the air mass sensor, catalytic converter, and engine. I was placed in a loaner which I later on dis issue with starting. Not knowing I had to replace the air mass sensor, catalytic converter, and engine. I was placed in a loaner which I later on discovered would be the car I winded up purchasing. Thank you Steve Dohoney in finance and Mike Smith for assisting me with my purchase. I was able to get my first brand-new car, which was a 2023 Ford Escape. I was offered an amazing deal I could not pass up. More

Amazing service, fast and very reliable , would highly recommend, The staff is amazing and will work with your requests. recommend, The staff is amazing and will work with your requests. More

Everyone I spoke with at the dealership was very friendly and went out of their way to help me. and went out of their way to help me. More

Michael smith was a very helpful and honest, they stayed late to get us a good deal on a very nice car. Thank you to the whole team for being kind and willing to stay after hours on a cold night l, thank yo late to get us a good deal on a very nice car. Thank you to the whole team for being kind and willing to stay after hours on a cold night l, thank you, and we will be back!! More

Easy to do business with very friendly from start to finish, very satisfied, sales staff and sales managers finish, very satisfied, sales staff and sales managers More

Was extremely nice, very helpful. Took care of everything in a timely manner. Would definitely recommend to othe people looking for a vehicle Took care of everything in a timely manner. Would definitely recommend to othe people looking for a vehicle More

Bought a truck and after lots of problems with the screen after many trials they asked to trade because they could not fix it so I did and not very happy because lost money there. So after a couple of months after many trials they asked to trade because they could not fix it so I did and not very happy because lost money there. So after a couple of months went to a GMC dealer here in Columbia and trade it. Went back to Ford Of Columbia to get my money back from some extended warranty and gap and services didn’t want and didn’t know I had. Provided payoff, milage of the trade and everything they asked because I know they are just extending time and now they are giving me the runnaround to give me my money. I hope people is aware of this extended warranty they sell is not honest. More