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Ford of Columbia - Service Center

Columbia, TN

4.7
333 Reviews

333 Reviews of Ford of Columbia - Service Center

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December 14, 2024

Christian was very friendly and professional. The service done in a very timely manner. I could not ask for a better service than the one I receive at Columbia Ford. More

by donaldrdodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Very kind, knowledgeable and fair. The only place that services my truck. Thank you for the service. More

by dougwhittum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Ben is the absolute best. Great communication and delivered on time. And good prices. Would recommend More

by Jfank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Amber was extremely pleasant and knowledgeable. I will definitely be referring all of my family and friends to Ford of Columbia. More

by JBen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

I am very impressed with the ford of Columbia service department and their service advisor Amber. I had top notch customer service and communication from her. I will absolutely come back for all my servi More

by Joanne Richfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

The first visit to Columbia Ford was awesome. Amber Schafer helped me and she was terrific. She was helpful, knowledgeable, and friendly. I will be coming back for all my service needs. Thank More

by ddibbs62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Christian or Ben take great care of my service and get me right in for service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Farris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Mills
November 23, 2024

They have been very helpful, even when things didn’t go well with an appointment. They really try to fix a problem if it comes up. More

by Brad.banaszak74
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Amber was awesome! ! She got me taken care of even though I was 20 minutes early. Michael checked in with me to give me an update and Amber came back with updates I was More

by Keenanplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
Nov 23, 2024 -

Keenanplumbing responded

Great team Amber rocks!! And Michael is great!Five stars!!

November 20, 2024

Quick service, from making the appt to actual time there. It was great! I had no problems. More

by diana.hilber56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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