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Ford of Cookeville

Cookeville, TN

5.0
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,228 reviews

March 11, 2019

Wonderful experience! Andrew made the buying experience super easy and stress free. He was very polite and helpful. He is always willing to answer my questions. I recommen More

by natalie225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sansabrino
Mar 11, 2019 -

Ford of Cookeville responded

Natalie, thank you so much for the kind review. We are glad to hear Andrew met all your needs during your car purchase. Please let us know if there is anything we can do to be of assistance in the near future. Thanks for joining our #FLOCFamily!

March 11, 2019

Goat status Alissa and Lynn worked hard to get me in a Dependable vehicle I dependable I really enjoyed my Honda CRV I really enjoy my Honda CR-V also allisa ke More

by Zacharylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Rossetti
Mar 11, 2019 -

Ford of Cookeville responded

Zachary, thank you for leaving us your review. We are thrilled to hear Alyssa got you all taken care of on the purchase of your Honda CR-V. Please let us know if there is anything else our team can do to serve you in the near future. Welcome to the #FLOCFamily!

March 11, 2019

Dealership family! As soon as you pull onto the lot there are people more then willing to help! When I got there I had the pleasure to talk with Josh Brown. He is very p More

by Cici90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown
Mar 11, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review! Glad to hear Josh took great care of you and found the vehicle that best fit your needs. Please let us know if there is anything our team can do for you in the future. Enjoy the new ride!

March 11, 2019

Great Experience Knowledgeable, no-pressure salesman in a friendly and professional dealership. I left with exactly what I wanted at a price I was extremely happy with More

by reviewer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sansabrino
Mar 12, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are pleased to hear Andrew took great care of you on your purchase. Please let us know if there is anything we can do for you before your first service visit. Hope you enjoy the new ride.

March 11, 2019

Great people and trucks Nick has been great to work with, and he's definitely part of the reason we keep coming back for more. Everyone else is great too More

by james927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 12, 2019 -

Ford of Cookeville responded

James, thank you for taking the time to share your experience with us. We are thrilled to hear Nick provided you with exceptional service during your visit. Please let us know if Nick or our team can be of any assistance in the near future.

March 11, 2019

Excellent experience Thanks to Chad Shelton and Will for making this a seamless transaction. Excellent communication, making it a great experience. They answered all quest More

by Kspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Shelton
Mar 12, 2019 -

Ford of Cookeville responded

Thank you for taking the time to leave us your review. We are pleased to hear Chad took great care of you on your purchase. Please let us know if there is anything we can do for you before your first service visit. Hope you enjoy the new ride.

March 11, 2019

Very professional and a great experience! Very satisfied with my experience of purchasing a vehicle.. super professional atmosphere and these guys worked very hard to get a deal done in my int More

by Firefighter558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sansabrino
Mar 12, 2019 -

Ford of Cookeville responded

Thank you for taking the time to share your experience with us. We are thrilled to hear Sansabrino provided you with exceptional service during your visit. Please let us know if Andrew or our team can be of any assistance in the near future.

Mar 12, 2019 -

Ford of Cookeville responded

Thanks!

March 11, 2019

New car Nick Johnson, is a fantastic sales man. I really wasn’t sure if I wanted to trade my car, or not. He took great patients with me, answered all my More

by Robree58
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember who all I talked to there. Thank y’all!, Nick Johnson
Mar 12, 2019 -

Ford of Cookeville responded

Thank you for the kind review. Pleased to hear Nick met all your expectations and made your car buying process as convenient as possible. Let us know if there is anything else our dealership can do for you!

March 11, 2019

Great salesperson who was very knowledgeable. Devan Taylor was our car salesman. He showed great knowledge about the automotive industry. He was able to tell us the specifics on each car we looked More

by B.Guerrero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Ford of Cookeville responded

Thanks for sharing your experience with our dealership. Devan is one of our best, it's hard to find someone who knows the vehicles as much as Devan does. We are glad to hear he took great care of you during your purchase. If there is anything Devan or our staff can do for you in the near future, please don't hesitate to reach out anytime. Welcome to the #FLOCFamily!

March 10, 2019

Very happy customer I was well overdue for a newer vehicle. I just didn’t think that it would be possible for me at this time. Josh worked hard to get me a vehicle with More

by Momof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis (finance manager) , Josh Brown
Mar 11, 2019 -

Ford of Cookeville responded

We appreciate you taking the time to share more in detail about your visit. We are glad to hear that Josh went above and beyond to help you get into a new vehicle that worked for your family and your budget. We want to thank you for choosing to come see us at FLOC. Please let us know if we can do anything for you in the future.

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