Ford of Galesburg
Galesburg, IL
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Was very pleased with the service on my car. Everything was prompt and taken care of. Everything was prompt and taken care of. More
I"M VERY disappointed with Ford my Car wasn't fixed they kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the othe kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the other manager and he never replied back to me! Very upset!! More
They are wonderful! Everyone is nice and helpful. They go above and beyond to help. Everyone is nice and helpful. They go above and beyond to help. More
Highly recommend this dealership and their service department. Smiling faces very helpful and informative with the work being done department. Smiling faces very helpful and informative with the work being done More
Friendly, helpful service. Great dealer! Got me in the same morning that I called. Will go back in the future! Great dealer! Got me in the same morning that I called. Will go back in the future! More
I Am very satisfied with the service that was done on my truck and the check of all other things. truck and the check of all other things. More
It don't get much worse, first 4 hours to replace air bags (recalled) Then noOne worte down the serial numbers on the new airbags. So now I have to return it to have the serial numbers recorded on my bags (recalled) Then noOne worte down the serial numbers on the new airbags. So now I have to return it to have the serial numbers recorded on my time! Second. Gas tank recall- faided inspetion returned for replacement and told tbey had to order the new tank 2weeks later returned for instalation waited 3 hours and told they needed to order a conection from tank to car, and they would call me when the part came in (never called). More
Oil changes here are a great deal! They're free if you're 65 or over! I paid extra for a more thorough check up, and they found really dirty filters, and showed them to me, which I a They're free if you're 65 or over! I paid extra for a more thorough check up, and they found really dirty filters, and showed them to me, which I appreciate. They said they'd check my wipers, too, and tell me if I needed new ones, but they didn't tell me anything, and I think they are not working well, but that's my only complaint. The service department was very courteous and friendly, as were the people handling payment. More
I took my fore focus to check on some transmission hesitation and rear brake light is off, and the associate said we’re going to do a diagnostic and see what’s wrong. If it’s something under warranty hesitation and rear brake light is off, and the associate said we’re going to do a diagnostic and see what’s wrong. If it’s something under warranty then, we can order parts and fix it under your dealership warranty and I agreed. But he didn’t mention that there’s a $60 charge for that. They didn’t find any issues with my car which is a good thing, but they charged me $60 for diagnostics. When I asked for what’s wrong with the brake light, he said it’s not the bulb, so we have to do another diagnostic and hook it up to the computer to see where that is coming from ? Seriously? Is this how your service looks like? I never owned a Ford and first time visiting this dealership, but I definitely am never going back. More