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Ford of Kendall
Miami, FL
665 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall.
From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service.
Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 665 reviews
July 30, 2024
everyone was helpful and knowledgeable about the car. my service advisor knew why my car was overheating. my service advisor knew why my car was overheating. More
by Mromaguera
Verified CustomerEmployees Worked With
July 30, 2024
I’d like to thank Alex Larrea, the service advisor that helped me. I really appreciated it helped me. I really appreciated it More
by CHSANIN
July 30, 2024
This dealership provides excellent service. Very timely and thorough. Rob is always professional and attentive. Very timely and thorough. Rob is always professional and attentive. More
by Josrjr1
Employees Worked With
July 30, 2024
Fantastic service! Alexander Hernandez was extremely helpful. I arrived 10 minutes early and was quickly helped by Mr. Hernandez. He inspected my vehicle and informed m Alexander Hernandez was extremely helpful. I arrived 10 minutes early and was quickly helped by Mr. Hernandez. He inspected my vehicle and informed me on everything, such as wait time and what was to be expected with my car. To top it off I was provided a car ride back home and when my car was done he had my vehicle dropped off! More
by Kopo
Employees Worked With
Alexander Hernandez
July 29, 2024
Worst service department I ever dealt with. They need customer service training. Don’t go They need customer service training. Don’t go More
by Avi
Employees Worked With
Other Employees :
General manager
July 29, 2024
Mi primer auto y salí más que complacido con Ami y su equipo de trabajo equipo de trabajo More
by MIGUELANGELRODRIGUEZESTEVEZ8
Employees Worked With
Other Employees :
Davis Brito
July 29, 2024
Very smooth experience. Courteous and friendly staff. Sales agent made all very easy and transparent experience. Courteous and friendly staff. Sales agent made all very easy and transparent experience. More
by renato4
July 29, 2024
Stay away from this dealership's service department. Not only are their techs incompetent, at least when it comes to EVs, but their service advisors are not the most professional either. They will ne Not only are their techs incompetent, at least when it comes to EVs, but their service advisors are not the most professional either. They will never answer the phone, text messages go unanswered for days, till they want you to go pick up your car. Once you go collect your vehicle, they will claim that everything is fixed, but somehow always forget something. Don't expect them to forget to charge you for any unfixed items on your repair order though. Ultimately, if you want them to actually get something fixed, call Ford directly and have them send one of their techs over. Also, if you need a rental for any warranty covered work, expect them to drag their feet until they run out of excuses. Ford pays for that, but I guess it's too much work to process a rental request. Never mind the fact that Ford doesn't do loaners anymore and you have to settle for a crappy rental car. Unfortunately, Lorenzo and Midway Ford are just as bad. Very aggravating to pay over 60k for a Ford vehicle and receive such a subpar service from their dealerships. This will likely be my first and last Ford. More
by Alex F.
Employees Worked With
July 29, 2024
Friendly staff. Processed my request quickly. Fixed recall in less time than estimated. Would recommend to others. Processed my request quickly. Fixed recall in less time than estimated. Would recommend to others. More
by Stressedlesss
Employees Worked With
July 29, 2024
fue un excelente trabajo y atención de los trabajadores de Ford Kendall en especial de Frank MGranda y Daniel Menegatti excelente trabajo y trato de Ford Kendall en especial de Frank MGranda y Daniel Menegatti excelente trabajo y trato More
by FAJARDOPOMPA
