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Ford of Kendall

Miami, FL

4.5
673 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 673 reviews

August 01, 2024

Felix Ortega and Art were great to work with, serviced my truck in a timely manner More

by alc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

July 31, 2024

I was told the vehicle will be ready by the end of the day, but it wasn‘t. what was important is not that the vehicle was not ready, but that I was not informed.Otherwise, everything else was fine.Thank Y More

by JSCHW01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Rafael Alzola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 31, 2024

Very Smooth, Greg was great with us, very helpful. Finance was a smooth transition. Thank you all. More

by jfitoria03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2024

Service was friendly and the repair mechanics were awesome and work was done in a timely manner More

by GREENMONKEYMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 31, 2024

Great sales and finance team. Alex, Chris, and Diana are consummate professionals. Extreme user friendly purchase experience with complete transparency on pricing. Service was equ More

by m5canes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Martinez Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Alvarez
Aug 01, 2024 -

Ford of Kendall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Kendall, LLC! We hope to be of service to you again! Take care!

July 31, 2024

Rob took great care of my vehicle. Thanks for the professional and fast turn around. More

by Robygonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto C Mesa Palomino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 31, 2024

Horrible experience dont buy or service yourcar there. Lazy mechanics and horrible customer service. They should fire Frank the service supervisor he lied to me assured me they were going to change a part More

by alvarezisra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Arencibia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Michel Bonet Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Ford of Kendall responded

Hi, we deeply regret to hear about your recent experience at our dealership. Please reach out to us at (305) 238-9211 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 31, 2024

Ralf was extremely helpful and kept me informed on the complete process. I will continue to return to him every time I need service in my vehicle! More

by andbz00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 30, 2024

I’d like to thank Alex Larrea, the service advisor that helped me. I really appreciated it More

by CHSANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 30, 2024

everyone was helpful and knowledgeable about the car. my service advisor knew why my car was overheating. More

by Mromaguera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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