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Ford of Morgantown

Morgantown, WV

4.7
271 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 271 reviews

April 15, 2026

Very pleased with service. Employees are very helpful and friendly. Look forward to next appointment More

by RGEMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

This was my second visit and had good experiences both times fast clean no problems More

by pafarmall46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2026

Appreciated the consistent line of communication and the text video of the issues was a nice touch (though it only included the multipoint inspection - it did not include an image of the issue with the conf More

by hillbillyjim17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

Efficient and friendly I arrived to a friendly staff and very accommodating. Ready to assist in any way More

by EGK1956
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
April 14, 2026

Service people are friendly and helpful, but their hands are, unfortunately, tied by Ford Motor Company More

by Luceemory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2026

The only thing that I can say is, I only do with Jacob at the Ford dealership. Nice person I enjoy talking to him and buying vehicles from him. More

by Airforce2036
Recommend Dealer
Yes
Employees Worked With
Jacob
April 11, 2026

it was very quick and easy to set up, they took care of everything for me, and the customer service was amazing More

by emily.j.powers
Recommend Dealer
Yes
April 11, 2026

Went well, but I didn't hear about my concern with a rubbing sound when I turn. Not sure if anything was determined and it continues. More

by Wvimpactsingles
Recommend Dealer
Yes
April 11, 2026

I had the price of e everything before the did anything. Everyone is so helpful and nice. I like getting the video. More

by TLAREFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2026

Have always liked dealing with Juan but I was not that impressed with the service department with my wife's car Juan is the reason I deal with you guys always treated me good More

by JTMIDNIGHT13
Recommend Dealer
Yes
Employees Worked With
Juan Palmer
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