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Ford of Morgantown
Morgantown, WV
270 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 270 reviews
March 31, 2026
Cody in service was super friendly and fun, and Justin in parts was extremely knowledgeable. They made everything fast and easy. Would definitely recommend!! parts was extremely knowledgeable. They made everything fast and easy. Would definitely recommend!! More
by JamesIan
Verified CustomerEmployees Worked With
March 31, 2026
Experience was good and they were transparent throughout the process. I would recommend this dealer. the process. I would recommend this dealer. More
by DMPATSY
Employees Worked With
March 31, 2026
my service is always been great. Jordan does a very nice job! he is always courteous! Jordan does a very nice job! he is always courteous! More
by dsst4
Employees Worked With
March 29, 2026
Having issues with my brand-new ranger. Mechanics and service personnel claim they have no ideas as to how to fix my problems with sirius radio not connecting. The salesman even suggested Mechanics and service personnel claim they have no ideas as to how to fix my problems with sirius radio not connecting. The salesman even suggested that I could just subscribe to Spotify for $15 a month and stream over my phone. Not an option for a brand-new vehicle that I haven't made a payment on yet. I called the service department to verify the part they "ordered" was received, and the person who took my call had to talk to a mechanic to look for the part. This visit on 01Apr will be the fourth visit to get this problem fixed. I received a follow up call from the service manager Wade and we had a lengthy discussion concerning my issues. We came up with a gameplan after explaining the process that Ford goes thru to repair their vehicles. More
by RONWHITE27
Employees Worked With
March 28, 2026
The best Service department EVER! Always accommodating and friendly. They truly care and it shows. Thank you for being the best! Always accommodating and friendly. They truly care and it shows. Thank you for being the best! More
by MustangMach-E81
Employees Worked With
March 28, 2026
Polite service department and they treat the customer like their friends. I recommend this dealership. like their friends. I recommend this dealership. More
by Tony McKenzie
Employees Worked With
March 27, 2026
Jordan and crew are very easy to work with. They do a good job of listening to the customer and explaining all issues. They do a good job of listening to the customer and explaining all issues. More
by GREG.WERNER
