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Ford of Morgantown

Morgantown, WV

4.7
270 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 270 reviews

June 14, 2026

Always do maintenance at the dealership due to free oil changes and warranty issues. I've had the same issue with getting warnings about my coolant overheating when going up hill have brought this to the s More

by THEBONNETTE
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Blake
Jun 15, 2026 -

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 14, 2026

Great experience like always everything is super easy from start to finish and couldn’t ask for a better experience! More

by OMIEBROADWATER101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2026

Good work, Jordan was working to problem solve. communication was fine Final price was good value More

by ccuffwv1
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 15, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2026

Corey and Travis were great! Best car buying experience ever. Give those guys a raise! More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corey Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Petak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 13, 2026

The Ford Dealership was wonderful. Unfortunately the engine failed shortly after the warranty repair. A Ford employee checked but it failed again for the same reason. Hower, Ford Comp More

by seburnworth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

June 13, 2026

I just bought my first Ford. I have owned Land Rovers and BMWs until last Wednesday. I didn't expect the service from the Ford dealership compared to the luxury dealerships but r More

by Jackhalljr2
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 15, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 13, 2026

It was the worst service I had they lied to us and scammed us also More

by dotsonodie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Glasscock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Ford of Morgantown responded

Dear Valued Customer, We strive to provide a world-class customer experience, and I am very sorry about your recent visit. I would appreciate more details so that I can help you going forward. My name is Cade Ingram, and I'm the General Manager at Ford Lincoln of Morgantown. My direct phone number is (304)446-7001. I am here to help you if you choose to reach out. I apologize on behalf of my dealership and team.

June 12, 2026

Best dealership around! Travel from Clarksburg to buy all my vehicles from Morgantown Ford. Always a great experience. More

by ONECUTESPANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2026

Cody and the entire crew in service are AWESOME I have never been to a nicer service department. Everyone there just treat you with the utmost respect. I can't say enough good things about Cody, and the E More

by CRAWFORD3634
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Jun 12, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 11, 2026

Well, I was in Morgantown and I was doing some shopping and I came out and I seen more My message board on my dashboard. Told me that I needed an oil change. Well I drove down to the Ford garage. Need a qu More

by bblough58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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