Ford of Port Richey

Frenchy was very pleasant I would recommend him to everyone!!! He is awesome. He is very attentive to my interest and Omar wasn't to bad either! everyone!!! He is awesome. He is very attentive to my interest and Omar wasn't to bad either! More

I dropped my F150 off and was greated right away. The forms were written up and told I would be called when finished. I recieved the call in about 2hrs and then picked truck up. Everything went smooth wi forms were written up and told I would be called when finished. I recieved the call in about 2hrs and then picked truck up. Everything went smooth with no issues. More

From the general manager to the sale rep I dealt with was exceptional. I appreciate how kind I was treated and their willingness to work out a deal. exceptional. I appreciate how kind I was treated and their willingness to work out a deal. More

Excellent, we handled a new car transaction over the phone and internet. I only had to go to the dealership for final paperwork and test drive. Andrew was excellent in all aspects of the transaction. phone and internet. I only had to go to the dealership for final paperwork and test drive. Andrew was excellent in all aspects of the transaction. More

Superior sales consultant Received stellar results from sales rep Mike Black. Very impressed with his knowledge of vehicles on the lot. He listened to what I was looking for Received stellar results from sales rep Mike Black. Very impressed with his knowledge of vehicles on the lot. He listened to what I was looking for and didn't push me to look at anything that didn't fit what I needed. Ended up buying a preowned truck from him the same day. Highly recommend you ask for Mike when you want to buy!! Very much appreciated the assistance from Sammy Dotson from finance dept who was able to get a phenomenal low interest rate on my loan. Very pleased with the whole buying experience and highly recommend this dealership location! More

Great dealership very professional very courteous customer service is amazing I will definitely tell my friends and family to use Ford Of Port Richey for sales and service thank you for taking care o customer service is amazing I will definitely tell my friends and family to use Ford Of Port Richey for sales and service thank you for taking care of me More

I went in to get a recall done and was surprised to find out that my brakes and tires needed attention (I received a letter by mail). I have had a couple tires replaced and a transmission rebuilt by other c out that my brakes and tires needed attention (I received a letter by mail). I have had a couple tires replaced and a transmission rebuilt by other companies but nothing was mentioned about these issues. I was further surprised by the fact that when I heard a squealing from the tires when I had made a turn that 3 out of the 4 tires were set to 25 psi, the low one was at 15psi. I now carry a tire gauge in my glove box and will check my tires every single time I get my car serviced. More

Always use this dealers service department because Steve Wollak. Great to deal with and honest about what needs done to my vehicle, fixing it right the first time. Wollak. Great to deal with and honest about what needs done to my vehicle, fixing it right the first time. More

Took my car in there for the passenger airbag recall. First time they brought it out the ac vent wasn’t pushed back in and my middle counsel had no power and the cigarette charging port came all the way First time they brought it out the ac vent wasn’t pushed back in and my middle counsel had no power and the cigarette charging port came all the way out of its houseing I called and they said to bring it back in on Tuesday, Tuesday my car sat there all day with nothing done to it . They dated they needed to order a part. Trip number 3 I dealt with a new employee who didn’t talk to me like I was trying to get free work on my car and actually got them to fix the main reason I had to bring my car back in there. It was an absolute joke to the first guy I talked too and he could not take accountability for the mistakes there workers made. Instead I lost time in my week and money because I had to Uber to and from because I could not wait for their transport home. Needless to say that will be the last time I take my car to this location. I should not have to argue about broken parts on my car after this company was the only one to touch it. I don’t need free labor but I’m also not going to pay someone else for your xxxx ups. More

John with Service was spot on, very helpful and responsive, polite and professional I would recommend him to anyone who needs service at Ford, thanks responsive, polite and professional I would recommend him to anyone who needs service at Ford, thanks More