Ford of Port Richey

Had to bring my vehicle back in, I got the works pkg and the tires weren’t rotated , luckily my husband marked the front tires before taking it in which means the breaks were never checked though I was told the tires weren’t rotated , luckily my husband marked the front tires before taking it in which means the breaks were never checked though I was told that the breaks were good. When it was brought back Nathon called the service tech who had left for the day and he admitted to not doing it because he missed it on the service order. Nathon and the service tech who did the work when I brought it back we’re apologetic, brought my vehicle right in and did the work that wasn’t done the first time. They didn’t wash my vehicle after the work was done. More

Had to bring my 2019 ecosport for an engine fix and Terry was my service advisor was great he got my car back in 5 days thank you Terry thank you Ford. was my service advisor was great he got my car back in 5 days thank you Terry thank you Ford. More

Josh was great, that is the reason we bought the car. Recommend working with him. We are looking to purchase a truck when it comes in. Recommend working with him. We are looking to purchase a truck when it comes in. More

All good, we;; done, satisfied, Good to go N]now. Thanks a bunch. Bye now! Thanks a bunch. Bye now! More

Needs new sofa/upholstery in the waiting room. My new service advisor has made visit 2 and 3 great after not being impressed with another guy. My new service advisor has made visit 2 and 3 great after not being impressed with another guy. More

My sales person Anthony and also Abraham were very helpful and friendly and were able to answer all my questions! The vehicle was better than expected and they were able to work with me on the price helpful and friendly and were able to answer all my questions! The vehicle was better than expected and they were able to work with me on the price and with warranty which is a plus. The dealer is in a very easy to access location and has a very nice inventory and they offer really good warranty on used vehicles. Will definitely consider them for a future purchase and also will recommend to friends and family! More

Ready and eager to provide service needed on presented vehicle. Service was provided to the customer’s satisfaction… vehicle. Service was provided to the customer’s satisfaction… More

Everyone was very professional and transparent. I would highly recommend the team at Ford of Port Richey to anyone. I would highly recommend the team at Ford of Port Richey to anyone. More

Great people stayed in my budget fast very helpful good deals customer care love they r open on weekends deals customer care love they r open on weekends More

Supervisor took charge and corrected my bill. I went in for oil change and tire rotation. I was told they couldn’t do tire rotation but on check out I was charged for tire rotation and when I que I went in for oil change and tire rotation. I was told they couldn’t do tire rotation but on check out I was charged for tire rotation and when I questioned it I was told oh they did it. Went home and noticed marks on front tire rims indicating they were not rotated.also one stripped lug nut. Went back to dealer and supervisor checked everything out and issued me a refund. More