Ford of Port Richey

I love this dealership because of the great service, which includes the shuttle service to and from the appointment. They also have a nice waiting room. which includes the shuttle service to and from the appointment. They also have a nice waiting room. More

Service It is not necessary to read any reviews. My experience with Steve Wollak In the Service Department is my reason to use the Port Richey Ford dealer. It is not necessary to read any reviews. My experience with Steve Wollak In the Service Department is my reason to use the Port Richey Ford dealer. He is professional, always on time with scheduled appointments -- makes one of life chores as pleasant as possible. More

Comfortable I hesitated to go to Ford of Port Richey due to previous bad reviews. My friend insisted that I go. Told me that it was under new ownership and that I hesitated to go to Ford of Port Richey due to previous bad reviews. My friend insisted that I go. Told me that it was under new ownership and that she had a very good experience. I am so glad that I listened to her. Terald the GM, Anthony, Sammy and all the sales people at Ford of Port Richey made you feel very welcomed and comfortable. Did I mention I hate buying vehicles! Thank you everyone for the great service! And I love my new Ford F-150! More

WENT FOR SERVICE ON MY TIRES GREAT IN AND OUT IN LESS THAN A HOUR SERVICE FRANK JOHNSON IS FIRST CLASS GOOD TO HAVE HIM THERE A ASSET TO FORD KEEP HIM AROUND. GREAT IN AND OUT IN LESS THAN A HOUR SERVICE FRANK JOHNSON IS FIRST CLASS GOOD TO HAVE HIM THERE A ASSET TO FORD KEEP HIM AROUND. More

Excellent Steve does a great job with every customer Work was done on time. However they broke the wheel lock when trying to take it off. So they are going to order me some new wheel locks. But other t Work was done on time. However they broke the wheel lock when trying to take it off. So they are going to order me some new wheel locks. But other than that everything was good. More

Amy was very focused on me and my vehicle. She made me aware of things that I was going to need to do in the future for my vehicle with approximate time frames. She is a great employee. aware of things that I was going to need to do in the future for my vehicle with approximate time frames. She is a great employee. More

Dan was fantastic. He worked hard to find me a great truck. A+ service. All in all a great experience. Will definitely tell friends about my experience. truck. A+ service. All in all a great experience. Will definitely tell friends about my experience. More

First time at this dealership. New to this area,hopefully better than other Ford dealership i dealt with when I first moved to this area. Everyone was very friendly, made my purchase easy. Thank you Ricky!! better than other Ford dealership i dealt with when I first moved to this area. Everyone was very friendly, made my purchase easy. Thank you Ricky!! More

From the moment that I called to inform the customer service representative that my car was bring towed there to the moment that I picked it up, I knew I had made the right decision by having my car rep service representative that my car was bring towed there to the moment that I picked it up, I knew I had made the right decision by having my car repaired there. Nathaniel was my service representative and he kept me informed with every detailed as to what had to be done and if I was in agreement. He was also very informative, courteous and accommodating to make sure that I had the best experience possible. I highly recommend this dealership and specially my service representative, Nathaniel. More

will not return for service We've had these folks care for our car for 2 years, no problems. Now over 2 days i tried to schedule an oil change.. a no brainer, right? It took 2 da We've had these folks care for our car for 2 years, no problems. Now over 2 days i tried to schedule an oil change.. a no brainer, right? It took 2 days and 4 phone calls to still NOT be able to get an appt. This was the most frustrating experience i've had with any service dept. From not being able to talk to a service rep to schedule an appt, to being told someone would call back, no one did, then to be lied to that they tried and my phone was busy. The # they had is a cell # and it goes to voicemail if another call comes in. This was the final straw..Don't bother.. they apparently have more important stuff to do than take care of their customers. More