Ford of Port Richey

Always a great experience! Everyone is always so nice. From Steve doing the paperwork to Robert working on the truck and the always friendly guy's firing up the grill in the drive we always feel so welcom From Steve doing the paperwork to Robert working on the truck and the always friendly guy's firing up the grill in the drive we always feel so welcome. More

Great Freindly service Steve is a great service advisor. Very friendly and does not rush you so he can wait on another customer. He looks out for you and always checks to ma Steve is a great service advisor. Very friendly and does not rush you so he can wait on another customer. He looks out for you and always checks to make sure all your needs are taken care of. More

Friendly Sales associates Well my car was being serviced I decided to look around. Met a sales rep by the name of Frenchy. Very friendly guy and not pushy at all. He let me tak Well my car was being serviced I decided to look around. Met a sales rep by the name of Frenchy. Very friendly guy and not pushy at all. He let me take a Ecosport for a test drive and after that he got me a good deal on my car and the fiancé guy (sorry I don't remember his name) also did his best to get me a good rate with the financing. All the associates seem very friendly. You will not be disappointed to do business with them. More

Everything is excellent. So far so good. I like. Good product good people. All around good business operation. Lots of vehicles to choose from. My compliments. product good people. All around good business operation. Lots of vehicles to choose from. My compliments. More

Service going above and beyond like no other! Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to having surgery and the need of having it "Road Ready"for my wife to use, Steve quickly contacted Chris explained the urgency and had him diagnose the problem to a non stocking part at the present time but had the assistance of Randy in parts to make sure said part would be in overnight and ask Chris to temporally fix it for me to use the vehicle until the part would arrive next day. I returned 2 days later approximately at lunch time, meet Chris who told me that part was is and in a very caring way asked how I was feeling? After seeing me limping and told me he would skip lunch and go to work on it immediately so I would not have to wait a long period of time due to my present condition. This proved to me that your technician no only can care about your vehicle condition but your needs based on your condition as well. Steve, Chris and Randy could not replace my worn hip or help the tremendous pain I was going thru but they went above and beyond to repair my car and gave the piece of mind that it would serve its purpose for my need in the days to come so my wife could travel safely back and forward from home to the Hospital. This is going the extra mile to cater for a customer in need! Thank you guys. More

I took my 2015 Focus into Service to look at the transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. More

Scheduled Service and an Unexpected Repair When we bought my wife's 2018 Fusion from Ford of Port Richey a year ago, we also purchased the extended warranty including all regular maintenance fo When we bought my wife's 2018 Fusion from Ford of Port Richey a year ago, we also purchased the extended warranty including all regular maintenance for 85,000 miles. We dropped her car off for the 20,000 mile service which was completed on Wednesday. When we went to get her car, I asked if they could check the batteries in my 2015 F-350 pickup if I left it there overnight. Steve assured me that they would check it out and replace the batteries if necessary, but the batteries were probably out of warranty. I agreed that 5 year old batteries should be replaced, and agreed to pay for the new ones if necessary. I received a text message later that evening that the truck was ready, and that I could pick it up at my leisure. Overall, we had 2 great experiences back to back. More

Great service every time. Always in and out . Steve always keeps me updated on the progress of my vehicle.. z z z z z z always keeps me updated on the progress of my vehicle.. z z z z z z More

Steve in your service department is the reason that drive from Groveland to have my car serviced when I could go to Ford of Clermont 8 miles away. from Groveland to have my car serviced when I could go to Ford of Clermont 8 miles away. More

Was servied by sales repair great Lady Toni always takes gre 2nd Ford love it great place . Tony takes great care for me .there is always coffe popcorn sometimes doughnuts. They are always busy so you must wait 2nd Ford love it great place . Tony takes great care for me .there is always coffe popcorn sometimes doughnuts. They are always busy so you must wait your turn. More