Ford of Port Richey - Service Center

They delivered as promised. The place was clean. Having to watch family feud for two hours was a little bit too much. The place was clean. Having to watch family feud for two hours was a little bit too much. More

Excellent bunch of people in service my representative Miss Blaize( Brandy) Mckelvy top notch Ace Pro very thorough very efficient kept me informed constantly let me know what was going on and in my busin Miss Blaize( Brandy) Mckelvy top notch Ace Pro very thorough very efficient kept me informed constantly let me know what was going on and in my business I need to know that she done a great job and will continue to work with her the department does as far as giving five stars to all the rest of people I don't know them but the department is smooth so I give him a five stars please make sure that Brandy gets her five stars if you got 10 put them there. Will promote you people with other people I have acquaintances with and will continue to use you as long as prices stay Fair and the services up to par as to what it has been so far More

Had no issues. Service was great and on time. Steve treated me great and respectful. Service was great and on time. Steve treated me great and respectful. More

This dealership has been a constant for me for 20 years. Always treated with courtesy and professionalism Always treated with courtesy and professionalism More

I have been going to this dealership for almost 4 years and my family even longer - first time I have ever been disappointed in the service from start to finish. I was greeted and then went to the holding and my family even longer - first time I have ever been disappointed in the service from start to finish. I was greeted and then went to the holding room - Kendall was my service manager. Very clearly new and had not done his homework. Went in for an oil change that has never taken more than an hour to wait - this time it was three hours (including a blinker light bulb change) and the price drastically went up. Kendall could not give me a good explanation why and then I had to go find my car on the lot. Terrible overall - probably won’t be going back for service. I also noticed very few faces - which I find hard to believe they all happened to be off. Seems like there has been a drastic shift at Ford of Port Ritchey and not in a positive way. More

Valet pickup changed 3 times. Overheated on the way home. Had to take it back. Couldn’t fix the defroster the first time, have to take it back. And the hose I asked to keep to sho Overheated on the way home. Had to take it back. Couldn’t fix the defroster the first time, have to take it back. And the hose I asked to keep to show me was thrown out. Cost me $1k to fix a hose. Not happy. More

Service department experience was smooth and professional. No problems at all. All requested service was completed efficiently and to my satisfaction. professional. No problems at all. All requested service was completed efficiently and to my satisfaction. More

Service with Steve is top notch. However your demanding more verbiage from me is aggravating.This reflects poorly on your dealership. However your demanding more verbiage from me is aggravating.This reflects poorly on your dealership. More

Great excellent wonderful tremendous stupendous incredible efficient, magnanimous, big beautiful service department, the greatest service department ever incredible efficient, magnanimous, big beautiful service department, the greatest service department ever More

Rayann does an amazing job making sure customer needs are met. She makes sure the customer's scheduling requirements are met and stays on top of the service providers to provide accurate, timely, and quality met. She makes sure the customer's scheduling requirements are met and stays on top of the service providers to provide accurate, timely, and quality work. She also listens to the customer's complaints and doesn't assume they do not know what they are talking about when they describe a service problem they have. Rayann is very friendly when offering additional services, but is hugely respectful when the offer is declined and does not try to force the sale. She is beyond friendly, and she is incredibly helpful. More