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Ford of Port Richey - Service Center
Port Richey, FL
4,603 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,603 Reviews of Ford of Port Richey - Service Center
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February 23, 2021
Prompt courteous service...car was taken in quickly and waiting room was well stocked with amenities and check out was a smooth process..thank u waiting room was well stocked with amenities and check out was a smooth process..thank u More
by Jk
Verified CustomerEmployees Worked With
February 22, 2021
Transmission “specialist” overfilled my transmission, while maybe an oversight, caused me to cancel my weekend. I paid 800 dollars for" expert service" and it caused me much inconvenience. Not confiden while maybe an oversight, caused me to cancel my weekend. I paid 800 dollars for" expert service" and it caused me much inconvenience. Not confident in your dealership at this point. Over 100 dollars an hour is disheartening when it results in corner mechanic results. . Service leads were very helpful though. Caden and Nathaniel were prompt, professional and courteous. More
by tfarrell03
Employees Worked With
Caden, Nathaniel "Nate" Gonzalez
February 21, 2021
I would like to First Thanks Ford Dealership Second Toni and Third the staff that lend a hand to get my vehicle back on road. Awesome work and Third the staff that lend a hand to get my vehicle back on road. Awesome work More
by Jacquelyn Smalls
Employees Worked With
Other Employees :
Anthony Asturi, Mo Ahmed, Ricky Crawford, Abdias "AB" Marte, Toni Governale, Rhys Bruning, Christian Calle
February 20, 2021
Nathaniel was really great to work with, he made the entire service process really easy. I am very impressed with ford of port richey’s customer service. entire service process really easy. I am very impressed with ford of port richey’s customer service. More
by jacobcummingz
Employees Worked With
Nathaniel "Nate" Gonzalez
February 19, 2021
They are the best Ford dealer around. Bought both of my vehicles moved 2hrs away and will still drive back to them. They always take care of your needs. Always a pleasure. vehicles moved 2hrs away and will still drive back to them. They always take care of your needs. Always a pleasure. More
by Whitney's
Employees Worked With
Other Employees :
Anthony Asturi
February 17, 2021
Everyone was very nice and they were all wearing their masks which I appreciate I was in and out in 30 minutes. Socially distanced waiting area masks which I appreciate I was in and out in 30 minutes. Socially distanced waiting area More
by RBNBARD
Employees Worked With
Toni Governale
February 17, 2021
just went for an oil change but service was prompt and complete and car wash was a bonus. waiting room was clean and amenities helped pass the time. complete and car wash was a bonus. waiting room was clean and amenities helped pass the time. More
by satisfied
Employees Worked With
February 17, 2021
Dysfunctional, I would not recommended anyone for service. My truck was dropped off at 11am (scheduled appointment time). I called at 12pm to make sure the truck was received since it was towed. I wa service. My truck was dropped off at 11am (scheduled appointment time). I called at 12pm to make sure the truck was received since it was towed. I was told it had not arrived. 2 minutes later, boom....It was there parked in spot #32. It sat for over an hour before my service writer knew it was there. Originally I was told 2 to 2.5 for the service when I requested the appt 3 days prior. Communication was awful. I picked up my truck after they closed. 3 new tires, all 4 tires had different pressure. Terrible experience will not be back. More
by Zac.levitt
Employees Worked With
Nathaniel "Nate" Gonzalez
February 16, 2021
Nathaniel was great to work with, very helpful and accommodating. He provided phenomenal customer service and we will definitely be back for future service needs. accommodating. He provided phenomenal customer service and we will definitely be back for future service needs. More
by Nicholas Clark
Employees Worked With
Nathaniel "Nate" Gonzalez
