Ford of Port Richey - Service Center

Service was great but calling main number and being told an advisor will return the call (which they don’t) is a total turn off. an advisor will return the call (which they don’t) is a total turn off. More

It was a very pleasant experience related to customer service and the staff. What made me disappointed and the reason for lower scores with the price. Nowadays you can look up the cost of parts and you c service and the staff. What made me disappointed and the reason for lower scores with the price. Nowadays you can look up the cost of parts and you can also research what it would cost for labor to fix. This dealership, charged over 300.00 what was considered a fair price for this area. Had I More

Professional dealership. Handled four jobs on my car in a single day. Toni is top notch at handling all my car needs. Thanks so very much. single day. Toni is top notch at handling all my car needs. Thanks so very much. More

Your service guy Steve is the only reason I keep coming back to your store. He is a huge asset to your dealership the best i have ever had to deal with. Hope you appreciate him as much as a lot of people d back to your store. He is a huge asset to your dealership the best i have ever had to deal with. Hope you appreciate him as much as a lot of people do. More

Toni is the best. There's only one thing is double clutch that Ford. put in these cars not good. The service is always excellent Tony she always does a great job that Ford. put in these cars not good. The service is always excellent Tony she always does a great job More

I had an appointment for my suv and truck at 9 and 9:20 the suv was done quickly however the truck took over 2 hours Also neither vehicle fluids were topped off the suv was done quickly however the truck took over 2 hours Also neither vehicle fluids were topped off More

Steve is the greatest service person I’ve ever worked with. He does everything professional and expedited and friendly. I’ve never had anything but great experiences when he’s my serviceman. Frank was gr with. He does everything professional and expedited and friendly. I’ve never had anything but great experiences when he’s my serviceman. Frank was great too! More

I went to get my truck serviced with the Ford Advantage program and the guy didn't even know what was included in the service. My truck wasn't even washed. Now I have to take another day to do it. I paid m program and the guy didn't even know what was included in the service. My truck wasn't even washed. Now I have to take another day to do it. I paid more than $2k for that program. What a waste of money. More

These guys always make my service trip a breeze! The friendliness and service is always above and beyond. Such a great team. I will keep coming back! friendliness and service is always above and beyond. Such a great team. I will keep coming back! More