Ford of Port Richey - Service Center

I have been going to Ford of Port Richey for over 20 years. They have always been great to work with whether it is buying a new car or having my current vehicle serviced. I used the valet service for years. They have always been great to work with whether it is buying a new car or having my current vehicle serviced. I used the valet service for the first time last week and it saved me so much time. It was easy to set the appointment, they messaged me with the information and sent updates on when my car would be picked up, when work was completed and my car was on its way back to me. Saved me so much time and I was able to get my to do list done at home so when my car arrived, I could go out and have some fun. Will be using this again. Kendall and Steve W are wonderful to work with on the service team. Keep up the great work! You have a customer for life! More

Kyle Guthrie and Ryan Richard were so helpful and knowledgeable about the vehicles we looked at during our shopping experience. They were both very patient and spoke to us like people, not just a sal knowledgeable about the vehicles we looked at during our shopping experience. They were both very patient and spoke to us like people, not just a sale. This is my second car I have purchased from Kyle and I’ll come back again for sure! More

Professional, Excellence Service advisor,and it will be nice if there's some kind of foods/snack meanwhile we wait, just like other dealerships. rather than just coffee and vending machine. nice if there's some kind of foods/snack meanwhile we wait, just like other dealerships. rather than just coffee and vending machine. More

The complimentary oil change went well but 3 days later Carfax sent me email stating that the tires needed rotating and has been sending me notices ever since .Ford of Port Richey I installed those tires t Carfax sent me email stating that the tires needed rotating and has been sending me notices ever since .Ford of Port Richey I installed those tires the service tech never recommended rotating them when I was there now I have to schedule a new service to do it.That means another trip there and waiting to do what should have been done when I was there More

Truck was over heating and they told me nothing was wrong with it drove it the next day and it’s still overheating with it drove it the next day and it’s still overheating More

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Rayann is a Rock Star Performer for your service department She always is pleasant over the phone and in person an is knowledgeable regarding ford trucks department She always is pleasant over the phone and in person an is knowledgeable regarding ford trucks More

Garrett and the tech took care of my vehicle and made sure everything was good to go :) sure everything was good to go :) More

The level of incompetence at that place needs to be studied, dealt with, and corrected. studied, dealt with, and corrected. More

Service writer Steve Wollak is the best! He and his staff always do what’s right for the customer. He and his staff always do what’s right for the customer. More