Ford of Port Richey - Service Center

Great service from the service writer, I will be back. Service prices are a little high. Service prices are a little high. More

I was from out of town doing disaster work and my truck wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the fron wasn’t running right. I went to Port Ritchie Ford with my tail of whoa and I was sequence in for the repair cycle. I suspect I was bumped to the front of the line. I recommend Ford Port Ritchie service department without reservation More

The girl in the office told me about some type of points I had accumulated which I did not know about and reduced my bill for the service by at least two thirds I had accumulated which I did not know about and reduced my bill for the service by at least two thirds More

Did a great job right on top of things. Thanks Steve for over and beyond Thanks Steve for over and beyond More

Quality, value and outstanding service. Reliable, hard to find now days, not here, they have been servicing our automobiles for the past 20 years. Reliable, hard to find now days, not here, they have been servicing our automobiles for the past 20 years. More

Excellent communication, knowledgeable faculty, and professional staff at this facility made this visit well worthwhile. professional staff at this facility made this visit well worthwhile. More

Everyone was polite and professional. The work was done on time. The offer of a ride to/from was excellent The work was done on time. The offer of a ride to/from was excellent More

My service was quick and easy to schedule. The personnel are friendly and informative to all my questions and needs. I always get my service done at Ford of Port Richey. The personnel are friendly and informative to all my questions and needs. I always get my service done at Ford of Port Richey. More

SERVICE DATE 02-04-2025, INVOICE #FTCS447811, My service advisor wasn't there to attend to my online scheduled appointment. 10 minutes after my scheduled appointment, I found the attendant that park service advisor wasn't there to attend to my online scheduled appointment. 10 minutes after my scheduled appointment, I found the attendant that parked me and asked when I was going to be seen. Momentarily, someone came to attend to my appointment. Described the problem. Went inside for more paperwork and I was on my way. It was nearing 4:00PM and I noticed I had only received a text requesting me to contact my service advisor. I called and requested the status of my truck. I didn't remember the person that I had talked to in the morning. I was passed to at least three people and the phone call was, I assume, inadvertently disconnected. A short time later, I called again and I was directed to the advisor that had worked with me in the morning. He was unable to find my ticket. So. more time on hold to relieve the confusion in your office. Finally, paperwork found, problem resolved and explained. Low coolant. I assume resolved 10 minutes after it was found. Came to pick up my truck. More explanation, more paperwork, more apologies. I was on my way with a warrantee fix and no charges. Then two days later I received an email that I had failed to show up for my appointment. Laughable, if not so sad. More

Never returned my 7 calls, got something fixed… which lead to more problems. Very very rude. Rayan was good but this place sucks. Wanted my business awfully bad only to never want to help,.. lead to more problems. Very very rude. Rayan was good but this place sucks. Wanted my business awfully bad only to never want to help,.. More