Forest City Honda

Knowledge; fast service; recommended be sure you tell owner of car u back charge for use of CCards at each step as it gets expensive. I was not happy about that even if l was told and just forgot. Also I owner of car u back charge for use of CCards at each step as it gets expensive. I was not happy about that even if l was told and just forgot. Also I expect a dealer to check recalls and SB before they expire. Owners forget to ask things like “my tailgate does not swing open all the time and then forget about until warranty etc. expires. Owners expect dealer ask about SB items before time is up and is not covered by warranty sfter40K miles and now it costs $1000. If I owned a dealership I would make sure my repair shop tells about SBs that may apply before it is too late to repair under Honda $$$ right now I have the swing door and foot lights that Honda should pay to fix. I could write a book on what cost the owner to Fix because dealer did not ask and hid behind it’s“no sorry””, it just ran out of warranty. I I am aware of dealers that tell employees “you don’t need to tell or ask car owners to check a none problem with the car owner does not have or knows about the service bulletin. You should tell owners to check potential problem before they happen. When Honda knows it may happen before the warranty expires. We owners don’t know what the dealer knows about And that it is about to $$$ to the owner because warranty was trash. My name is Major Schutt More

The call to set up the appointment was easy and Wendy was very pleasant. Brought car day before service and was an easy drop off. Next day the recall was fixed in the time they said it would be ready. Thank very pleasant. Brought car day before service and was an easy drop off. Next day the recall was fixed in the time they said it would be ready. Thank you so much. More

This was a very easy transaction. They zeroed in on my needs and were above and beyond respectful. Thank you Demetrius Smith They zeroed in on my needs and were above and beyond respectful. Thank you Demetrius Smith More

This was an amazing team to work with. Demetrius was on it. We were hopelessly upside down on our trade and my credit isnt great but they did the work to get me approved. Thank you. Gettin Demetrius was on it. We were hopelessly upside down on our trade and my credit isnt great but they did the work to get me approved. Thank you. Getting my down payment there soon. More

Demetrius Smith is the GO TO guy at Forest City Honda! He is refreshing to work with. No nonsense. I wish every consultant treated their clients like he did my family. Thank you! He is refreshing to work with. No nonsense. I wish every consultant treated their clients like he did my family. Thank you! More

They were very nice and professional. They picked out a very nice car for us. Thank you 😊 They picked out a very nice car for us. Thank you 😊 More

Everyone in the service department is super friendly. I was in and out in a timely matter for my oil change & tire rotation appointment. I was in and out in a timely matter for my oil change & tire rotation appointment. More

Clean, respectful and considerate, they had great communication skills. Very knowledgeable about my situation at hand communication skills. Very knowledgeable about my situation at hand More

I called and asked how much was the transmission fluid change was. I was quoted $119.95 plus tax. When I checked out to pay, there was an extra charge for Misc. Charges. It was $5.70 more. I asked what it change was. I was quoted $119.95 plus tax. When I checked out to pay, there was an extra charge for Misc. Charges. It was $5.70 more. I asked what it was for, as I was quoted differently. She said "for use of computers, paper and such" I was shocked !! I AM NOT paying for ANYONE'S computers, and paper. SUCH xxxxxxxx.....!!!!!!! More

Service was excellent. Towed in Friday and ready on Tuesday (over a holiday weekend). Wendy and Norma helped me out. Thanks Towed in Friday and ready on Tuesday (over a holiday weekend). Wendy and Norma helped me out. Thanks More