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Forest City Honda - Service Center

Forest City, NC

4.8
874 Reviews

874 Reviews of Forest City Honda - Service Center

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September 29, 2020

Recall completed, oil change and tire rotation in a timely matter. Friendly staff and they followed up with a phone call. I did t receive my recall in the mail. They called to let me know. More

by lkgreenway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Forest City Honda responded

Thank you for your business! We want to make sure we take care of our Honda Customers! If you need anything please let us know.

September 29, 2020

Great service in a reasonable amount of time. Always a good experience at Honda dealers. No pressure to buy unneeded service or parts. Everyone is so friendly! More

by phyl43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Nolen
Sep 30, 2020 -

Forest City Honda responded

Thank you so much for your kind words and business! We look forward to helping you in the future!

September 28, 2020

Staff is very nice, and professional. The only complaint is the price on a tire rotation. A customer who buys their vehicle from this dealership, should have a tire rotation included with an oil change. Thi More

by pcgirl2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Riffle, KURT WATERS
Sep 28, 2020 -

Forest City Honda responded

Thank you for your suggestion. I will let our service manager know what you suggested. If you need anything please let us know! We appreciate your business!

September 24, 2020

Always a pleasure doing business with. I’m treated with rest and if who I’m talking to does not have the info I’m looking for, they will find the person who can give me an honest answer. More

by BELLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Forest City Honda responded

Thank you for your business! If you need anything please let us know!

September 21, 2020

Wonderful experience always. They always take care of me and my car. I know I can always call and get an appointment within days. Thanks More

by DONNAROGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Forest City Honda responded

We are so glad you had a wonderful experience! That is what we strive for. If you need anything please let us know.

September 19, 2020

I always get satisfactory service at Forest City Honda. One reason I take my car there and buy cars there. Thank you Forest City Honda. More

by allenCALLAHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Marshall
Sep 22, 2020 -

Forest City Honda responded

Thank you so much for choosing us! We're glad to have you be a part of our Forest City Honda Family! If you need anything let us know.

September 18, 2020

They done a very good job very polite thanks for having such great people i will definitely be back thank you again very much Jeffrey Hutchins More

by JEFFHUTCHINS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerber Collins
Sep 18, 2020 -

Forest City Honda responded

Thank you Jeff! We look forward to helping you again!

September 18, 2020

The service representative was courteous, friendly and helpful. I appreciated the reminder of the appointment also. The Car was finished quite quickly. Thank you Forest City Honda. More

by GDMASON17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Forest City Honda responded

Thank you for your business! We appreciate you choosing us! If you need anything please let us know.

September 17, 2020

Very friendly dealership. Did a great job & service was very quick & the wait was timely. Service department was great in informing me of the recall & the multi point check they did. More

by MUSTANGSB775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Wall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Forest City Honda responded

Thank you for your business! Customer service is number here at Forest City Honda! If you need anything please let us know.

September 16, 2020

The service was prompt and the staff was excellent. Billing on service was clearly explained before work was performed and every part of the visit was very professional More

by CLAYNKIM
Recommend Dealer
Yes
Employees Worked With
Chris Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Wall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Warlick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Clubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Forest City Honda responded

Thank you for your business! We appreciate you! If you need anything else please let us know.

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