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Fort's Toyota of Pekin
North Pekin, IL
1,014 Reviews
Fort's Toyota of Pekin in Pekin, IL, is proud to be an automotive leader in our community for over 60 years. Since opening our doors, Fort's Toyota of Pekin has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Fort's Toyota of Pekin will professionally fit you into the automobile of your choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,014 reviews
January 08, 2022
Could not find a way to fix my car, which was unsafe to drive. Said that car was test drove, but the mileage out was the same number as the mileage out. The car accelerated when brake was used and they r drive. Said that car was test drove, but the mileage out was the same number as the mileage out. The car accelerated when brake was used and they released it to the customer. I was 200 miles from home and they appeared to not care---it was my problem and not theirs. This was the fourth time the car accelerated when using the brake. They said it was the way I drive. The looked at the walker and immediately assumed it was my fault because I was handicapped. However, one cousin was driving the car and it did it for her and my other cousin was driving when it did it to her. So, Toyota service cannot so it's the way I drive. The final time it did it was in a small town. I was braking for a red light and instead we sped through. Luckily we did not get hurt or hurt anyone else. I cannot believe they released an unsafe car to me. I ended up having to buy a used car so we could get home safely. More
by wismiss2006
Verified Customer
January 07, 2022
Offering the free pickup for service is a major incentive to continue doing business with Forts! Thank you!!! to continue doing business with Forts! Thank you!!! More
by CUBSWIN3
Employees Worked With
January 07, 2022
everyone I dealt with made the buying experience easy for me. Would recommend Forts Toyota to friends and family. If you want more people to complete survey, you shouldn't require this review me. Would recommend Forts Toyota to friends and family. If you want more people to complete survey, you shouldn't require this review More
by harmsslh
Employees Worked With
Other Employees :
Eric Smith
January 06, 2022
One of the main reasons I purchase cars at Fort’s is the quality of their service department. quality of their service department. More
by billandgayle46
Employees Worked With
January 06, 2022
Chris always greets me with a smile. Thank you Chris for always making me feel valued. I appreciate your willingness to always answer questions I have about the different vehicles, inventory, industry tren always making me feel valued. I appreciate your willingness to always answer questions I have about the different vehicles, inventory, industry trends, etc. More
by Robert
Employees Worked With
January 05, 2022
Had my battery replaced. Great service! They got me in and out in a very timely manner. and out in a very timely manner. More
by TFARDEN72
Employees Worked With
January 01, 2022
Dealership is always no time with appointments and always do good job. Usually within quote range. do good job. Usually within quote range. More
by klueken10@msn.com
December 31, 2021
Great service, very professional. Constantly was updated for progress of vehicle. In and out on time. for progress of vehicle. In and out on time. More
by pranavpatel
Employees Worked With
December 30, 2021
Was not happy with the service on my 2014 Avalon. I asked them to check the battery because it is the original. I know they hadn’t checked it because the posts were still corroded. I wonder how many other th them to check the battery because it is the original. I know they hadn’t checked it because the posts were still corroded. I wonder how many other things they were supposed to check and didn’t More
by GOFISH1970
Employees Worked With
