Fort's Toyota of Pekin

Ne w truck buying experience We were treated friendly and attentively. Nate was very helpful in explaining the new vehicle attributes. The service manager seemed knowable and w We were treated friendly and attentively. Nate was very helpful in explaining the new vehicle attributes. The service manager seemed knowable and was very personable. I am looking forward to working with these people in the future. More

Happy and Loyal Customer Wins Again! The entire staff at Fort's Toyota treated me with honesty and respect and they made it a great experience to trade in my truck for a brand new 4Runner The entire staff at Fort's Toyota treated me with honesty and respect and they made it a great experience to trade in my truck for a brand new 4Runner! More

Purchase & explanation of options The staff were very patient and took additional time to explain options. I visited a second time for things I didn't remember or understand and they The staff were very patient and took additional time to explain options. I visited a second time for things I didn't remember or understand and they took the time to go through the things I needed help with to operate the options. More

VERY NICE PEOPLE We enjoyed meeting with everyone and they were very easy to work with. We are very pleased with the service we received. I so enjoy driving my new c We enjoyed meeting with everyone and they were very easy to work with. We are very pleased with the service we received. I so enjoy driving my new car! Thanks so much. More

2019 Tundra Rich was eady to deal with and down to earth. Ray expalined everything well and the whole thing took a couple hrs. It was quick and easy. Rich was eady to deal with and down to earth. Ray expalined everything well and the whole thing took a couple hrs. It was quick and easy. More

very pleasant experience , we have always been treated well and with respect at the dealership The salesman Kevin Carrington was very helpful in explaining everything which we have always been treated well and with respect at the dealership The salesman Kevin Carrington was very helpful in explaining everything which made for a all around good experience. More

Pure prejudice and disrespectful manager (Ray Stark Jr.) My name is Adam S. Left work from Morton and I walked into Pekins Forts Toyota ready to buy a brand new 2019 Camry xse with red seats. As I almost sta My name is Adam S. Left work from Morton and I walked into Pekins Forts Toyota ready to buy a brand new 2019 Camry xse with red seats. As I almost started to fill out application. Then comes a manager (Ray Stark Jr.) and oh my god, he is very rude, aggressive, racist, prejudice. Everyone there was very nice except Ray the (business Manager) he came shook my hand harder than getting pushed. Then he shook my friends hand so aggressively he literally got up from seat. He asked me how long I’ve been in the country and said if caterpillar sent me from India and I’m just trying to get a new car. My friend and I are 1000% United States citizens and we don’t deserve to be treated and discriminated like that. It was embarrassing I was speechless. No one else should be treated like either no matter what color or race you are. It’s 2019 people this has to stop. I hope I never see him again I feel he’s a threat towards me if I see him. What is going on in this world. Shaking my head with horrible feeling right now. I hope the next person doesn’t get hurt like this. Those are the type of managers these big company’s need to get rid of because my entire family drives Toyota and I never been treated like that at any dealership. Goodbye forts Toyota of Pekin. More

Bought new vehicle Nate was easy to work with. He did not bug me to make a purchase. Nate came in on his day off of work to complete the purchase. Nate was easy to work with. He did not bug me to make a purchase. Nate came in on his day off of work to complete the purchase. More

Simple I came in looking for a used Tacoma and wasn't really sure about purchasing a used vehicle, Nate showed me the newer models and discussed the ins and I came in looking for a used Tacoma and wasn't really sure about purchasing a used vehicle, Nate showed me the newer models and discussed the ins and outs of additional accessories, the buying process, and financing. This is my first time buying a new vehicle and everything went as smoothly as possible. More

Very good experience As a first time buyer of a new car they really made me feel comfortable and helped me get everything I was looking for and more As a first time buyer of a new car they really made me feel comfortable and helped me get everything I was looking for and more More