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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
572 Reviews

572 Reviews of Fort's Toyota of Pekin - Service Center

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January 06, 2023

they were very helpful in parts dept. then service did their job and they were fast and courteous. More

by chills80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Penovich
December 30, 2022

Very good service. Easy to schedule appointment. Good explanations. Nice lounge area. Easy to get to. More

by cdcollison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

Fantastic service answered all questions we had plus took care of something for us when all we asked was how to fix it. That's what separates them from other dealers great customer service. More

by bessler4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Penovich
December 24, 2022

We always get excellent service on our 2014 Highlander bought new at Fort's. At 121,000 miles the Highlander has been a very dependable vehicle thanks to Fort's great service. More

by MJP1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Appreciate that they inspected the brakes and only did what was necessary. Like being able to book the appointment online. More

by Glenn_Woodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Bought A Toyota replacement battery for my 2009 Tacoma. The old Toyota battery lasted over 7 years. I didn't make a appointment ,just showed up. .They changed the battery ,gave me a senior discount and wa More

by GASPAROVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl -very nice
December 10, 2022

Came in last monday looking for help to switch bank accounts for the auto loan, got condescending ride attitudes from everyone, Dominic wouldn't consider anything I was saying, when I laughed he berate More

by BN1856
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Seep
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

Served well and summarized work performed. Presented immediate work as scheduled. Work is appreciated and information discussed. Thank You. More

by JIMLEMON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

I bought my first car here. I love their service! Great place! Clean! Great workers. More

by jmhtwin_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Appreciated the extra steps to help out with an important necessary day of repair on my wife's care. More

by MVOELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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