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Fox Subaru Macomb
Macomb, MI
373 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 373 reviews
Helpful September 19, 2022
First time buying a new car and everyone here made it a smooth transition for me. Definitely glade I chose Sellers Subaru. smooth transition for me. Definitely glade I chose Sellers Subaru. More
by Mlk
Employees Worked With
Jason Vela, Cameron Mikula, Eric Malone, Leon Potts, Kayla Gauthier, Zachary Miller, Kyle Torkler
September 07, 2022
The whole staff was very friendly and welcoming. Alex was extremely helpful and did a great job at answering questions and accommodating in regards to looking into a potential new vehicle Alex was extremely helpful and did a great job at answering questions and accommodating in regards to looking into a potential new vehicle More
by Rjv86
Employees Worked With
Alex Skatkov
September 02, 2022
As a female buying my first new car it felt like an uphill battle finding a dealership and sales person who would respect me and treat me with the respect I deserve. Jessica was beyond amazing. She spo uphill battle finding a dealership and sales person who would respect me and treat me with the respect I deserve. Jessica was beyond amazing. She spoke honestly and with respect answering all my questions and empowered me to make a decision that would be best for me. I truly appreciated her going above and beyond to make this first experience a fantastic one. More
by Christina
Employees Worked With
Jessica Partain
August 16, 2022
Very helpful, and polite! Jason Vela was a delight to work with in purchasing a new vehicle! He is very kind and answered all the questions I had! No issues or complaints! I w Jason Vela was a delight to work with in purchasing a new vehicle! He is very kind and answered all the questions I had! No issues or complaints! I would most definitely recommend going with Jason to anyone when it comes down to buying a new car! Steve Buckman helped with the cosmetics on the car and made sure it was perfect! Look at any imperfections i pointed out and tried their best to fix it! Matt Belz made test driving the car enjoyable, even though I was so anxious, I appreciate the laughs! Zach Miller dealt with my finances, helped make everything go easy with the paperwork! Thank you everyone from Sellers Subaru! You guys helped buying a car be enjoyable! More
by E.romerosho
Employees Worked With
Matt Belz, Jason Vela, Steve Buckman, Zachary Miller
July 17, 2022
Jackie Elicea helped me lease my first Subaru. I was upside down in another car and I was able to lease the Subaru Crosstrek and had equity it in before my lease was up. I leased another Crosstrek I was upside down in another car and I was able to lease the Subaru Crosstrek and had equity it in before my lease was up. I leased another Crosstrek with more options and 2 years newer for less than my last lease. She made it all painless. Everyone at the dealership is friendly and helpful. We bring our dog with us when we have the oil changes done and he is treated like a king. They truly work as a team to provide customers with great service. More
by Nancy
Employees Worked With
Jackie Elicea, Kyle Torkler
June 27, 2022
Jason Vela was Great! Responded right away on our requests. He was Very flexible on delivery dates and times! would defiantly work with Jason again! Responded right away on our requests. He was Very flexible on delivery dates and times! would defiantly work with Jason again! More
by jcordes0
Employees Worked With
Jason Vela, Lisa Williams
June 21, 2022
My experience buying a Subaru Ascent was Awesome! Employees all make you feel so welcome and are very helpful. Cameron went on and above his duty to answer all my questions and and to make sure I was Employees all make you feel so welcome and are very helpful. Cameron went on and above his duty to answer all my questions and and to make sure I was comfortable with my car before I left. Zachary and Heather went out of their ways to help me also . Everyone I met their were great . I love my car!!! More
by leslie31157
Employees Worked With
Heather, Cameron Mikula, Zachary Miller
May 26, 2022
I took my car in for an oil change before I drove down to Nashville for a weekend vacation. I asked if there was any additional work that was needed before I drove on down and was told no all good. well when Nashville for a weekend vacation. I asked if there was any additional work that was needed before I drove on down and was told no all good. well when I got to Nashville I had to replace my breaks and rotors were shot and warped. I'm not going to pretend to be a car guy and take the service advisors at their word. When I called to inform the general manager, James, of the issue he said he would talk to his technicians and call me back. Well I had to call him to follow up two days later because he isn't a man of his word. James basically said sorry but **** off and was rude and defensive when I asked why he never called me back. He also said that It was on my inspection sheet my breaks were worn and that they still had some life but were needing to be replaced soon. If the breaks were that close to being gone and they knew I was traveling why did they not replace them? At the very least you would expect them to want to schedule the service for a date deemed appropriate by the technician who inspected the break wear and can anticipate when they would need to be replaced to ensure my repeat business? I will never go back to this place and highly recommend new management be taken into consideration. To leave a customer on bad breaks driving all highways for 1200 miles is a liability on the technician and service advisor especially when I told them I was traveling. The bottom line is the breaks being extremely worn was never verbalized to me, I cannot be expected to know that just because i receive an inspection sheet indicting they needed to be replaced soon, that It would be before my travels. The worst part is James did absolutely nothing to amend the situation. I Will never go back here again and if you value your life you wont either. More
by TylerT
Employees Worked With
Stephen Leafdale, James Cagle
May 22, 2022
Jason and the whole Sellers team were amazing. Very pleased with their professionalism and friendliness. It was honestly the most amazing experience I’ve ever had. Jason took the time to show me a Very pleased with their professionalism and friendliness. It was honestly the most amazing experience I’ve ever had. Jason took the time to show me a few different vehicles and kept in constant communication and helped me pick the perfect car for my family. They also gave me a great price and the financing was awesome as well. You won’t regret choosing Sellers and Jason is the guy to go to! More
by Brandon
Employees Worked With
Jason Vela, Steve Buckman, James Cagle, Zachary Miller, Gynelle Bruno
