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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,555 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,555 reviews

March 14, 2023

Love the video. What a great concept. It’s a very nice added feature to the good service More

by Rhonda Marsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Kuhfuss
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Mar 15, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, Rhonda. We appreciate your five-star review. We're glad we were able to help, and we hope to see you again.

March 12, 2023

Morry Decker is the BEST service writer in the whole world. He does a great job of informing you on your cars trouble. More

by JBraun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morry and our team, and we look forward to working with you again.

March 10, 2023

I asked a lot of questions and Jacob answered all of them. He also helped set up My Wife and My phone in the truck.. I am very happy with the Dealership and the sales staff,especially Jacob. More

by Moserm0314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Towne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Barske, Jacob Rapinchuk
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Mar 13, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review and kind words for Jacob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine.

March 09, 2023

As usual, the truck got serviced right away. Comfortable waiting room. Followed up to make sure I was satisfied. More

by LINDAOLSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine!

March 08, 2023

A great place to buy a car. Great service and was in and our if the facility fast. More

by MARCHKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke and Jacob
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Mar 09, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 07, 2023

I was clear in my need to get picked up, and when the time came, the service person was rude and hung up on me, and the shuttle was more than 20 minutes late to get me. I selected you based on convenienc More

by Jennifer.m.hale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morry Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Johnson, Ken Kuhfuss, Michael Wichgers
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Mar 07, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jennifer, thank you for bringing this to our attention. When you have the opportunity, please reach out to us at 262-886-1010 so we can discuss this further with you and make things right. We hope to hear from you soon.

March 05, 2023

Very poor service and would never recommend someone bring their vehicle to this service department. More

by Shawn
Recommend Dealer
No
Employees Worked With
Michael Wichgers
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Mar 06, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Please reach out to Jim Piscitello, Service Manager at 262-886-1010 at your convenience. Thank you for your time, Shawn, and hopefully, we can get to the bottom of this.

March 03, 2023

Very friendly but was told part was ready and it wasn't. Had to come back twice. More

by Dmeyer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Body shop
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Mar 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your feedback. Please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you.

March 02, 2023

Great job by Collision team when dealing with substandard insurance company,Progressive. Phil was great in making the repairs happen. More

by Pontiac00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Thunhorst
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Mar 02, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2023

Boucher was really able to work with me and my fiance to get a car after an unexpected total loss. Service was prompt, accurate, friendly, and helpful. 10/10 would recommend! More

by carter.serpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rapinchuk, Daniel Hinze
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Mar 03, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon!

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