Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Paul was great to work with. After my purchase when I called he got back to me immediately and answered my questions. He went over my new Ram extensively so I knew how everything worked. called he got back to me immediately and answered my questions. He went over my new Ram extensively so I knew how everything worked. More

Not very happy with Dodge. Been coming to Janesville branch since 2013? Last year a computer issue made me wait almost 5 hours for my oil change. I let the payment clerk know it was a ridiculous wait ti branch since 2013? Last year a computer issue made me wait almost 5 hours for my oil change. I let the payment clerk know it was a ridiculous wait time for just an oil change! As I was leaving the parking lot a Manager called and offered me 3 free oil changes and put them on my account. I accepted and moved on. Every year I bring one of four dodge vehicles in for some sort of service usually oil changes twice a year. I brought both my wife’s van and my new truck in this week for oil changes . Spending roughly $150. I asked the main guy in the bay who I’ve seen for years if my remaining two oil changes could be transferred to my new truck since no longer have the old one. He then tried to advise me they expired in 2018 and were only good for a year and I hadn’t been in since 2018. I told him it was last year I had been given the oil changes and furthermore I’m in for oil changes 2-3 times a year and every year. He proceeded to argue with me like I’m a child. I’m pretty sure that I know when and how often I come in for service. Definitely not very pleased with almost back to back incidents. Feel un-appreciated and maybe need to take my service elsewhere. I guess this is how you treat veterans and loyal customers? More

This is our second vehicle purchased from Randy Ludlam at Frank Boucher C,D,J,R. He was GREAT to work and extremely helpful with both times Frank Boucher C,D,J,R. He was GREAT to work and extremely helpful with both times More

This is my second car with Frank Boucher. Overall meets expectations, they got me the exact specification on the car at a 100%. Staff provides a very good service. expectations, they got me the exact specification on the car at a 100%. Staff provides a very good service. More

Pleasant experience. The team worked to get me what I wanted. We were happy to get the vehicle and look forward to continued service from the dealership. wanted. We were happy to get the vehicle and look forward to continued service from the dealership. More

Michael was amazing! He was knowledgeable on the car, help me set everything up, and had plenty of jokes to make it easy! Thank you! help me set everything up, and had plenty of jokes to make it easy! Thank you! More

Purchased 3 vehicles from Frank Boucher Dodge working with Troy Pronschinske each time. I would recommend this dealer and their staff. I have found them to be friendly fair and knowledgeable on all level with Troy Pronschinske each time. I would recommend this dealer and their staff. I have found them to be friendly fair and knowledgeable on all levels. More

Great to deal with and very happy with our purchase. Second vehicle purchase here and would recommend Jackson and TJ to everyone...Thanks for taking care of us. Second vehicle purchase here and would recommend Jackson and TJ to everyone...Thanks for taking care of us. More

Knowledgeable staff and great product delivery. Ryan and Randy understood what I was looking for and worked with me. In the end we ended up ordering the perfect Wrangler. Randy understood what I was looking for and worked with me. In the end we ended up ordering the perfect Wrangler. More

Needed a new battery. While they analyzed the problem they drove me home then picked me up when done. Excessive charge for haz mat supplies. they drove me home then picked me up when done. Excessive charge for haz mat supplies. More