Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

I stopped in today and found out the name of my service manager. He did a excellent job like a said before. His name is Joshua Tukker. Just wanted you to know that. manager. He did a excellent job like a said before. His name is Joshua Tukker. Just wanted you to know that. More

Thank you Randy and Nate for a fantastic experience. You both were friendly and professional. We couldn’t be happier and we love our new Willys! both were friendly and professional. We couldn’t be happier and we love our new Willys! More

Very happy with everyone there, from Patrick, Chris, and Troy, and everyone else who helped make my purchase easy and quick! I was out with my new jeep in no time. Troy, and everyone else who helped make my purchase easy and quick! I was out with my new jeep in no time. More

I appreciate the thoroughness of checking vehicle in and checking in with me before replacing cabin filter. I have always been happy with the service i receive. checking in with me before replacing cabin filter. I have always been happy with the service i receive. More

Randy was a great salesmen. He was able to get me what I wanted for my trade in and also get everything I wanted on my new jeep. Thanks again Randy for all your help. I love my jeep😍 wanted for my trade in and also get everything I wanted on my new jeep. Thanks again Randy for all your help. I love my jeep😍 More

Everything well and the whole transaction was smooth. The staff was good to work with. The finance staff were good to work with and they had everything in order. The staff was good to work with. The finance staff were good to work with and they had everything in order. More

Great service It was a pleasure working with Cameron Cass very helpful. Quick and easy process in the finance department. Friendly staff and well maintained showroom. very helpful. Quick and easy process in the finance department. Friendly staff and well maintained showroom. More

Purchased sidesteps for our 2021 Ram. Upon purchase was told install was included, but upon pick up told we owed $98 for install. Was not expecting this. told install was included, but upon pick up told we owed $98 for install. Was not expecting this. More

Used coupon and service was delivered. Young man that helped was nice, but obviously nervous. I had mentioned a concern possibly recall item and asked for it to be looked at. When I picked up the car he helped was nice, but obviously nervous. I had mentioned a concern possibly recall item and asked for it to be looked at. When I picked up the car he had forgotten to have it looked at. Other than that I would say all was fine. The only other recommendation I would suggest vacuuming the car along with a car wash for an added special touch. Although I work in customer service where you always go above and beyond. Thanks, Jennifer More

Original appointment to fix my issue was rescheduled because of Covid issues at the dealer ship, which was no big deal, so I dropped my vehicle off at the new time. My wife and to take time off work to because of Covid issues at the dealer ship, which was no big deal, so I dropped my vehicle off at the new time. My wife and to take time off work to so I could have a ride after dropping off the vehicle. This fix was only supposed to take an hour, so. Then I get a call an was told that nobody thought to order the replacement part, so I could either have my wife take more time off work to take me back to the dealership, or leave it over night. I decided to leave it overnight, so as not to inconvenience my wife. So basically, I was out the use of my car for a day, and was not offered an option of a loaner for a day. So my wife had to take more time off to take me back to the dealership the next day to pick up my vehicle. I could have used the driver service from the dealer, but with Covid I didn't want to take any changes. I also would have thought that the dealership would have given me a complimentary car wash for my inconvenience, but I guess that was to much to ask. More