Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Great customer service easy to work with . second vehicle we have purchased for them would recommend to everyone second vehicle we have purchased for them would recommend to everyone More

It was a great experience all around. Would recommend to anyone else looking for a vehicle. Would recommend to anyone else looking for a vehicle. More

I am a returning customer for a reason and will continue to be in the future. Jackson, TJ, and Jerricho, are all amazing. They always take care of everything I ask for and then some! to be in the future. Jackson, TJ, and Jerricho, are all amazing. They always take care of everything I ask for and then some! More

Very friendly and customer need oriented. Professional in all respects from beginning to the end Professional in all respects from beginning to the end More

They worked really hard to get something done for us and I appreciate his follow up. I appreciate his follow up. More

Everyone was polite and knowledgeable about the Pacifica. They were willing to work with us to make a great deal. Would recommend them to anyone looking for a new car. They were willing to work with us to make a great deal. Would recommend them to anyone looking for a new car. More

We’ve purchased 4 cars from Boucher VW in Janesville. Their team is kind, courteous, efficient, and fair. We’ll be back again and again because we’re treated that well. Their team is kind, courteous, efficient, and fair. We’ll be back again and again because we’re treated that well. More

Jackson, Brady, and TJ provided exceptional professionalism and hospitality during our visit this weekend. My family and I feel truly fortunate to have experienced such a welcoming environment professionalism and hospitality during our visit this weekend. My family and I feel truly fortunate to have experienced such a welcoming environment while purchasing our new vehicle. More

Every one at that dealership was easy to work with very professional and courteous they sold me and my daughter nice used vehicles professional and courteous they sold me and my daughter nice used vehicles More

Stopped at the dealership a couple times before seeing the vehicle. Wasn’t acknowledged 2 times and as I was leaving I saw a bunch of sales persons tucked around the back of the building, had to ask to ta the vehicle. Wasn’t acknowledged 2 times and as I was leaving I saw a bunch of sales persons tucked around the back of the building, had to ask to talk to a salesman.. that was my first impression of the dealership. When I finally spoke to a salesman he was great, did a test drive, I liked the vehicle although I felt the braking was shakey, I purchased the vehicle with them agreeing to look and fix any braking issue. Had the vehicle 2 days then i got my first check engine light, I sent a not so nice message to my salesman because I was really upset. I spent good money on this vehicle to have a check engine light 2 days into it. He responded very unprofessionally with the same attitude I gave him but he is a representative of the company and I was a purchaser that feels like if I’m buying a vehicle from a dealership it should be inspected for any major issues and those be fixed before selling said vehicle. He told me there could be thousands of reasons a check engine like could pop.. I sure hope not on a vehicle I’m dropping 40000 on.. he did tell me I could bring it in and get it checked out when I had time. A week or 2 passed and I encountered 2 more check engine lights less than a month into ownership. I had a day where I got off work at a decent time and took it in and the service team was great, they hooked it up found the issue which was a big one indeed! Not just a minor check engine light for one of a thousand reasons.. now it’s in the shop waiting on inspection before my warranty claim gets approved and I get my vehicle fixed and returned. I do believe they would make the problem right if I didn’t get the warranty but who knows.. the vehicle was on the lot for almost 100 days and it’s hard to believe 2 days after I purchased it is the first time they saw that check engine light for that issue. More