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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,127 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,127 reviews

April 18, 2019

Good Service Terry is Friendly and accommodating.and professional. Works hard to please the customer and do what’s right. Is always willing to help you. Good pers More

by kplank2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Perkins is always friendly and treats you well.
April 17, 2019

Service The service was awesome I will be back. It was great everyone when above and beyond. Courteous and kind. Would recommend it to others. Congratulations More

by sandypayne368
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2019

State inspection Dean loveless always takes great care of me and my car. From the moment i pull into the drive, to the time I leave all of my needs are met. More

by tyler.loveless1789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
April 15, 2019

Great customer service! Great deals and great service. They found us exactly what we wanted. Worked with us to get the best financing option. Love my new Yukon! More

by shawndihall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddy
April 15, 2019

2019 GMC AT4 Easy to deal with. Quick on getting the deal done. Friendly people throughout the organization. Very detailed on what services are offered. Will c More

by codyshaun1233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2019

Warranty wlrk I’ve used this particular department for warranty and non-warranty related work. In every instance they’ve advised me on the issue, repair costs and v More

by CasTTU99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammy
April 14, 2019

Oil change. Inspection I can count on FB to take care of my 2013 Honda Fit. I really appreciate the cashier, Terry, to be a friendly face for over 20 years. More

by jackie.driskill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
April 14, 2019

Service I just needed an oil change, but it was taken care of quickly and the employees that I came in contact with were knowledgeable and friendly. More

by MISD370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
April 13, 2019

Repairs Ronnie was great and helped me with my service needs. I had a tail light out and a recall that needed to be fixed. I also took advantage of getting a More

by Lisa123@2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie
April 13, 2019

Sales excellent, finance personnel bottom of the barrel We worked with two of your salespeople. Both were knowledgeable, personable, and answered all our questions easily. They were NEVER pushy. The fi More

by tdbirge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Masri, Dan Bryant
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