Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,127 reviews
Good Service Terry is Friendly and accommodating.and professional. Works hard to please the customer and do what’s right. Is always willing to help you. Good pers Terry is Friendly and accommodating.and professional. Works hard to please the customer and do what’s right. Is always willing to help you. Good person to work with. More
Service The service was awesome I will be back. It was great everyone when above and beyond. Courteous and kind. Would recommend it to others. Congratulations The service was awesome I will be back. It was great everyone when above and beyond. Courteous and kind. Would recommend it to others. Congratulations for good service, More
State inspection Dean loveless always takes great care of me and my car. From the moment i pull into the drive, to the time I leave all of my needs are met. Dean loveless always takes great care of me and my car. From the moment i pull into the drive, to the time I leave all of my needs are met. More
Great customer service! Great deals and great service. They found us exactly what we wanted. Worked with us to get the best financing option. Love my new Yukon! Great deals and great service. They found us exactly what we wanted. Worked with us to get the best financing option. Love my new Yukon! More
2019 GMC AT4 Easy to deal with. Quick on getting the deal done. Friendly people throughout the organization. Very detailed on what services are offered. Will c Easy to deal with. Quick on getting the deal done. Friendly people throughout the organization. Very detailed on what services are offered. Will come back for future deals. More
Warranty wlrk I’ve used this particular department for warranty and non-warranty related work. In every instance they’ve advised me on the issue, repair costs and v I’ve used this particular department for warranty and non-warranty related work. In every instance they’ve advised me on the issue, repair costs and various ways to reduce costs. I appreciate them. More
Oil change. Inspection I can count on FB to take care of my 2013 Honda Fit. I really appreciate the cashier, Terry, to be a friendly face for over 20 years. I can count on FB to take care of my 2013 Honda Fit. I really appreciate the cashier, Terry, to be a friendly face for over 20 years. More
Service I just needed an oil change, but it was taken care of quickly and the employees that I came in contact with were knowledgeable and friendly. I just needed an oil change, but it was taken care of quickly and the employees that I came in contact with were knowledgeable and friendly. More
Repairs Ronnie was great and helped me with my service needs. I had a tail light out and a recall that needed to be fixed. I also took advantage of getting a Ronnie was great and helped me with my service needs. I had a tail light out and a recall that needed to be fixed. I also took advantage of getting a ride home and a ride back when my vehicle was finished. Great job More
Sales excellent, finance personnel bottom of the barrel We worked with two of your salespeople. Both were knowledgeable, personable, and answered all our questions easily. They were NEVER pushy. The fi We worked with two of your salespeople. Both were knowledgeable, personable, and answered all our questions easily. They were NEVER pushy. The finance person was EXTREMELY pushy, irritating, and annoying enough that we considered NOT purchasing the vehicle. Perhaps the company owners should review the way the finance personnel are treating their customers. (Hopefully Michael Masri was an exception.) More